crsinsa
west chicago,#2UPDATE Employee
Fri, May 20, 2011
I wish I could say that Autozone employees are flawless, but we're not. The reason customers come to our store is because they feel they can fix their own vehicles, hence the term " DIY " or " Do It Yourself ". If you felt comfortable working on your own vehicle, then there wouldve been no reason to consult with the employee, which by the way, Autozone hires employees, not ASE technicians. I think customers expect the employee to fix their vehicles for them, expecting miricles for no expense. My suggestion next time would be to hire a mechanic to work on your vehicle, and stop expecting Autone and its employees to work on your vehicle for free. Next time read the instructions for yourself.. Afterall, you can put your own shoes on the correct foot, right??