- Report: #1396682
Complaint Review: AVALURE - HUNTINGTON BEACH California
Reported By:
kenia -
North Chesterfield, Virginia, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
AVALURE
16787 BEACH BLVD #267 HUNTINGTON BEACH, 92647-4848 California, USA
Phone:
888-772-9017
Web:
www.avalurefacecream.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
AVALURE Trial order of $3.95 and $4.95 turned into a charge of $190.37 from my bank account HUNTINGTON BEACH California **Author of this Report is NOT CONFIRMED**
On 08/09/2017 I place an order for Avalure face and eye cream. It was a free trial offer and only supposed to pay for Shipping; $4.95 for one and $3.95 for other. On 08/10/2017 I was charged $1.99 and on 08/24/2017 I was charged another $89.71 and then another $89.77. What was only supposed to be $8.90 turned out to be $190.37 debited from my checking account. I called them immediately and requested a cancaellation and the refund. The idiots did cancel my order, but refused to give me a full refund. they tried to tell me I was over my 14- day trial period. I did not have the product in my possession for 14 days. They are counting the day the order is placed. How can you start counting the day the order is place. Don't I have to have the product in my possession to try it out? I had to dispute this with my credit union, which they said will take up to 10 business day for me to get a provisonal credit. I have filed a complaint with the FTC and BBB.
