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  • Report:  #1240471

Complaint Review: avangate - Greenwood South Carolina

Reported By:
JosieLou - Miamisburg, Ohio, USA
Submitted:
Updated:

avangate
220 Heritage W Ct. Greenwood, 29649 South Carolina, USA
Phone:
1-855-605-2323
Web:
avangate
Tell us has your experience with this business or person been good? What's this?

I got a call  from man saying he was from "Avangate Anti virus" & my computer was "infected".  Hung up on him, found

"Avangate" web site on my computer, & called them.  Was immediately transferred to a "rep" who pressured me into buying a 5-year $500-plus contract.

  Shortly after that, I got another call, saying my computer had been hacked by Russians, & they were getting ready to pull $46,00 from my accounts.  Stupidly, I let him take control of my computer; he typed a lot of "facts" to "prove" how I had been hacked, then worked up to selling me a "Microsoft Advanced Sonic Wall" antivirus contract - for only $6899.99.  I had to finally hang up on him, because he argued every caution I mentiioned

I called back to Avangate, asked for a refund of my mooney. After much argument, the woman said I would get a refund - MINUS $150 for 'set-up fee.'

I told her I had contacted my credit card co. to dispute the charge. She said "In that case, I cannot give you a refund. It will go to our legal dept."

Every rep I was transferred to spoke loudly & rapidly in a heavy Mid. Eastern acccent.

 

 

 

 

 

 

 

 

 

 



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