- Report: #1280111
Complaint Review: Avangate - Internet
-
Author Not Confirmed
Why?
Avangate
Internet, USA
Phone:
650-249-5280
Web:
www.avangate.com
Categories:
Business Rating:
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Avangate Avangate Do not buy from Avangate Redwood City Internet
I purchased an email harvester from Avangate and their reseller, AtomPark.
They never told me that it only worked on a Windows computer.
So i had to buy a cheap windows computer so i could try to use it.
But they blocked the access to my account because i opened a dispute on Paypal to try to get my money back since I didn't want to have to buy a Windows device to use it.
But they ended up getting all the money anyway from Paypal, and Paypal closed the case in September 2015.
So i wrote Avangate and Atompark back.
"Please remove the blocked access. The case with Paypal was closed in Sept, 2015."
But they will not give me access to it. No matter what.
Each time, no matter what, they won't remove the block to let me access what i paid for.
Even after Paypal wrote them messages explaining that the issue was closed, Avangate & Atompark got the money, they still will not let me access the software.
I warned them numerous times, let me get into what I paid for or I will file a rip off report.
They still refused.
Avangate says "we only sell the software, we don't deal with technical issues. So contact Atompark directly."
So I go to Atompark, they say "we will remove the block if Avangate tells us to."
So I go back to Avangate and say "tell Atompark to remove the block."
Avangate says "we don't handle things like that, please contact AtomPark."
Back to Atompark............Over and over. Same response.
Been going on since September 2015.
So enough is enough.
I warn any consumer out there.
DO NOT EVER PURCHASE ANYTHING FROM AVANGATE OR ATOMPARK SOFTWARE.
They are a scam.
They have phone numbers that only go to voicemail with a message that always plays, or even sometimes says the mailbox is too full.
They will scam you out of your money and never let you access the account.
DO NOT BUY FROM AVANGATE OR ATOMPARK.
