- Report: #972555
Complaint Review: Avangate - Internet Internet
Reported By:
Gerry -
Alta Loma, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Avangate
Internet, Internet, United States of America
Phone:
Web:
www.iobit.com
Categories:
Business Rating:
(0)
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Avangate Billing early and often. Internet
This concerns Advanced System Care Pro from iobit.com and billed through Avangate. I have used this program for several years and it seems to work well. I received confusing notices from them concerning renewal whch led to my finding that for 2011 and 2012 (as far back as I could go) they had billed multiple times and months before my year subscription had run out. The program should have cost under $10 and they billed me almost $36 for 2011 and so far for 2012 the same. In addition, because of the confusing email renewal letters, I authorized credit card payments of $9.97 and $14.97 (they told me the first payment had not gone through) so if both go through I would have actually paid $60.86!!!
