- Report: #1312873
Complaint Review: Avangate - Internet
Reported By:
Margaret -
Christiansburg, Virginia, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Avangate
Internet, USA
Phone:
650-249-5280
Web:
www.techlive.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Avangate deceptive, lied, not following through with svc Redwood City CA
I requested a pc cleaner and harddrive clear for 29.95, they took my purchase order and then told me I would have to
wait for an email to get my reference number. When the e-mail came I clicked on a website, that brought
me to a telephone conversation, the gentleman said I had signed up to protect 5 computers for 2years ,
which cam to a total of 579.00. I hung up the phone, they kept calling back and I would not answer. They
eventually reached my husband and needless to say that went over like a lead balloon. I still would not finish
any agreement. The next day I called back, and with some not so nice words, I wanted my money back.
I spoke to a man who was a billing supervisor, Sanjit, he said he would give me a 500.00 refund and it should show uo in the next 10 t0 12 days, with a confirmation #of 10707.
This was May 29th, I have not received any money or any more contact.
