- Report: #1375791
Complaint Review: Avanti - Nationwide
-
Author Not Confirmed
Why?
Avanti
Nationwide, USA
Phone:
(855)633-1161
Web:
[email protected] (855) 633-1161
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Avanti Avanti eye creamAvanti skin cream Order free eye cream trial and free skin cream trial May 6. On May 20 was billed 89.97 and 85.97. I did NOT order this product I only wanted the trial. Contacted the company they told me there was nothing they could do. Nationwide
On May 6 I ordered trial Avanti skin cream and eye cream for the price of shipping only. On May 20 I was billed 89.87 for skin cream and 85.97 for the eye cream. I called the company and told them I only wanted the trial. They told me that what I paiid for was for the trial. THIS is so misleading! They said sorry they couldn't do anything but give me a future order for a discount price. I never ordered a full size of this product I only ordered the free trial which was to be for the cost of shipping only. Very upset and think they are a scam!
Maaria Begemann
5 Updates & Rebuttals
Gregory
atlanta,Georgia,
United States
totally Ripped OFF
#2Consumer Comment
Thu, November 16, 2017
Is how I Feel .shortley after ordering the free trial I goggled avanti skin care found out that they were a scam and counceled my order and they ignored my request and billed me anyhow
Tired_of_these _Scams
Cartersville,Georgia,
USA
Unfortunately, it was mentioned in fine print!
#3Consumer Comment
Sat, September 02, 2017
Hello, I just received an offer for this same product, however, I wanted to read their reviews first so I looked up the product online and noticed there were Ripoff Complaints. I quickly searched their site for any statement claiming that they will start charging after X amount of days. Sure enough, at the very bottom of the Oder page, it reads, "Terms". Here, it clearly states they have every right to charge you, unfortunately! Continue reading.... "At the end of your 14 Day trial, if you do not wish to continue taking Anti-Aging Eye Serum, you must call customer service to cancel within 14 Day trial of placing your trial order or you will be automatically enrolled in our auto-ship program. See details below. "Anti-Aging Eye Serum Auto-Ship Program: Our auto-ship program was designed to prevent interruptions in your supply of Anti-Aging Eye Serum in order to maximize your results. Therefore, unless you cancel before the end of your trial period as outlined above, we will charge your credit card $89.97 and you will be automatically enrolled as a member in our auto-ship program. While being a member of the auto-ship program, you will receive a fresh 30-day supply of Anti-Aging Eye Serum each month for as long as you remain a member. The credit card you used to place the trial order will automatically be charged $89.97 when each new monthly supply ships. If you feel Anti-Aging Eye Serum is not for you and you wish to cancel future shipments, please call our customer service department at (855) 633-1161 . " Please, read the TERMS of SERVICE before ever purchasing ANY items, from here on out! It'll save you a lot of time and trouble later Good Luck!! Monica
Diana
Kerens,Texas,
USA
Federal Trade Commission Filing
#4Consumer Comment
Thu, June 29, 2017
Please take the time to fill out the FTC filing. It doesn't take long. Let's stop these folks. I NEVER got the Terms and Conditions or else I would've canceled the order had I seen the pricing. It's a racket.
https://www.ftccomplaintassistant.gov
avanti
#5Author of original report
Mon, May 29, 2017
I do not recall anywhere where it said I had to call to not order, nor would the company furnish me that information in writing when I called them. I asked them to email me exactly what I ordered when I did the "free" trail and they said they could not do that.
RomanJoe
everett,Washington,
USA
Did you forget?
#6Consumer Comment
Sun, May 28, 2017
Did you forget to call and cancel your "automatic refill"? Any free trial comes with a cancellation period to avoid being enrolled in autopay.
