This has been the WORST company to deal with. We ordered flowers by phone with this company to have them delivered to a family member for birthday. Day of delivery comes and no flowers delivered. Called and spoke to a representative and they stated the delivery truck has been delayed and will need to re-schedule the delivery. The issue with this is the family member was going out of town and couldn't get them. We re-scheduled for a delivery this next week and they delivered to the wrong address. Called again and spoke to a representative and was told we could schedule delivery for another day. We requested money back but they refuse to do this and charge you a 50% restocking fee and cannot grant a refund! WHAT A JOKE! SICK OF THIS PLACE! Placing a chargeback with my bank!