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  • Report:  #1135964

Complaint Review: Avas Flowers - Nationwide

Reported By:
D. Kumhyr - Austin, Texas,
Submitted:
Updated:

Avas Flowers
Nationwide, USA
Phone:
(877) 638-3303
Web:
avasflowers.net
Tell us has your experience with this business or person been good? What's this?

Ordered flowers for a funeral of my best friend's mother from Avas Flowers, they assured they could deliver on time and deliver an appropriate arrangement.

The arrangement was delivered 3 days late, and it was sunflowers with a big bow saying "Get Well Soon" !!!  When contacted Avas Flowers delivered the correct arrangement 4 days later.

Now 3 months after this I have an additional charge on my card fot $13.95. After calling Avas Flowers I finally got through to a supervisor. She tells me the charge is for having a wrong zip code on the order.  (Highly unlikely since they delivered twice already and the zip code she tells me was on the address was only 4 digits. The web site won't allow you to enter a zip code with only 4 digits.)

Sending a Get Well Soon bouquet to a funeral is a highly innapropriate mixup, delivering late is poor service and charging more 3 months later is inexcusable. And is fraudulent.

Searching through Google shows that this is business as usual for these shady business people.



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