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  • Report:  #1202059

Complaint Review: Axia College of Western International/University of Phoenix Online - Phoenix Arizona

Reported By:
Melissa Woody - Phoenix, Arizona,
Submitted:
Updated:

Axia College of Western International/University of Phoenix Online
Phoenix, Arizona, USA
Phone:
1-800-866-3979
Web:
www
Categories:
Tell us has your experience with this business or person been good? What's this?

I have a victim of this educational facility. I'm a disable veteran who has been signed up for classes despite many times stating to the educational advisor that I was in a home without electricity, utilities and on the reservation, without a computer to take online classes. The person who contacted me stated he was a Veterans Repressentative for Axia College(University of Phoenix)Western International Online Campus.  His name was Jason,  a Hispanic male. He proceeded to tell me more about the programs the school offered and was willing to postpone my start date. I told him I was unable to register for classes because I was not interested or curious about attending online classes and deal with my military PTSD treatment at the  same time.  He set forward and kept contacting me to let him know when I'd be ready to start classes on a bi weekly basis for approximately six months. Each time he called I told him I don't have a laptop or home computer and had no acccess to a computer on which to attend classes yet he forwarded my enrollment package to the Dept of Veteran Affairs for payment processing without my written or electronic consent. 

A couple years later, funds were taken from my tax return for payment on tuition owed from Western International University/University of Phoenix College. So I was hit twice financially from this university for classes I never physically registered or taken, in class or online. I can't specify the amount that was taken from my classes but I'm pretty sure I can request copies from the IRS for payments made to this college from my tax refunds and from the Dept of Veteran Affairs. This is a fraudulent college stealing money from this disabled veteran who was experiencing a severe case of PTSD and unable to distinguish that she was financially taken advantage of.



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