- Report: #1005393
Complaint Review: backgroundfee.com - denver Colorado
Reported By:
kingleo -
mcallen, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
backgroundfee.com
denver, Colorado, United States of America
Phone:
888 223 6482
Web:
www.myinfobill.com, www.backgroundfee.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
backgroundfee.com myinfobill.com A totally deceptive scam perpetrated on unsuspecting victims like ourselves. Report to Federal Consumer Commission and to Texas Attorney General, Consumer Protection Division denver, Colorado
After noticing unauthorized charges made to our Chase account, we contacted this fraudulent company via telephone. Their MO is always the same. Somebody will give you only first name and, after stating our case, will tell you credit will be given to our account. (" Only for the last charge ---they will say--- we cannot deal with past charges.")
In fact, they will never credit the account. After contacting them, month after month, they will give you same response to same complaint, and refer you to a so called "supervisor" whose email address will be the only way of communication.
Of course, you guessed right. That email is never answered and the charges continue to accrue on the account. Our only solution is to go to Chase and change the account number. Be aware of this fraudulent, impenitent company that continue to scam thousands of people like ourselves.
In fact, they will never credit the account. After contacting them, month after month, they will give you same response to same complaint, and refer you to a so called "supervisor" whose email address will be the only way of communication.
Of course, you guessed right. That email is never answered and the charges continue to accrue on the account. Our only solution is to go to Chase and change the account number. Be aware of this fraudulent, impenitent company that continue to scam thousands of people like ourselves.
1 Updates & Rebuttals
JoshCustomerService
Denver,Colorado,
USA
BackgroundFee.com Customer Service
#2REBUTTAL Owner of company
Tue, January 29, 2013
Dear kingleo,
I apologize for any inconveniences. Please email [email protected] and I can offer you a full refund of the services. I look forward to hearing from you and taking care of this problem.
Thank you,
Josh F.
Customer Service Manager
