- Report: #1007425
Complaint Review: BACKGROUNDFEE.COM - Internet
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Author Confirmed
Why?
BACKGROUNDFEE.COM
Internet, United States of America
Phone:
Web:
www.backgroundfee.com
Categories:
Business Rating:
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BACKGROUNDFEE.COM deception as to charges--------monthly billing when not authorized, Internet
I thought I was paying 1 .00 for a simple service ---ended up getting charged 20.00 a month repeatedly BACKGROUNDFEE.COM is a total scam. The owner josh is too busy to answer disupte emails because he is busy raking in the cash from his company's deceptive practices. STOP THEM!
2 Updates & Rebuttals
JoshCustomerService
Denver,Colorado,
USA
To Angus - From Customer Service
#2REBUTTAL Owner of company
Mon, February 04, 2013
Dear Angus,
Please check your spam box for my response or try sending me a message again. I make sure to respond to all emails individually to satisfy customers and offer refunds if need be. I apologize for any problems and I would like to make this right immediately.
Thank you,
Josh F.
Customer Service Manager
[email protected]
JoshCustomerService
Denver,Colorado,
USA
Email Customer Service
#3REBUTTAL Owner of company
Fri, February 01, 2013
Hi Angus,
Please email our customer service manager directly and he can take care of a full refund. [email protected]
We apologize for any inconveniences and hope to get your money back to you soon.
Regards,
Customer Support
