- Report: #1497625
Complaint Review: Backyourhero - Phoenix AZ
Reported By:
Novoski -
SELAH, WASHINGTON, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Backyourhero
3908 E Brodway STE 105 Phoenix, 85040 AZ, United States
Web:
backyourhero.com
Categories:
Business Rating:
(0)
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Backyourhero 14 Days to Deliver 2 Day Shipping and Inferior Flags Phoenix AZ
I ordered 2 Marine flags on on May 18th and paid an extra $12.99 for 2 Day Shipping so I would be sure to have them for Memorial Day May 25th. A postage label was created on 5/21 and the package was handed off to the Post Office on 5/28. The flags were delivered on 6/1 and appeared to be of extremely inferior quality.
I did not open the flags and merely examined them thru the transparent packaging. I was told by the vendor that they would only issue a store credit and that I would not receive a refund. I returned the flags to the vendor and filed a dispute with my credit card company. Backyouhero is fighting my dispute.
Sincerely,
Dale Novobielski, Clerk-Treasurer - City of Selah
