- Report: #461288
Complaint Review: Badgehelp - Internet
-
Author Confirmed
Why?
Badgehelp
www.badgehelp.com Internet, U.S.A.
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Badgehelp Badgehelp is no help! Internet
I have bought over 22 autos from them in the last 3 years. I always paid via paypal. The first part of June my hard drive died on my computer. The only things I did NOT have backed up was my autos and my emails. So I lost it all. I have been trying to get the codes for the autos that I know I paid for and have proof via paypals website. They are REFUSING to give them to me. So I'm out now $220 dollars!
This is the emails that have been going back and forth just for ONE code....
NOTE: I XXXXXX'd out items for privacy when posting here.
-----------------------------------------
Well if you send them to the other email address they are just going to bounce. We switched from dial up to DSL when they finally got it out here in December.
I will copy and paste from Paypal ONE more time.
Oh and that's another thing. How can I be anyone else but the one that bought it? I have to log into the paypal account to get the info!
Business Name:
PogoPal (The recipient of this payment is Verified)
Email:
[email protected]
-----------------------------------------------------
Shopping Cart Contents
Qty Item Options Price
1 ShakinBake
Item # SB $10.00 USD
Amount $10.00 USD
----------------------------------------------
Order Description:
Shopping Cart
Item Total:
$10.00 USD
Shipping:
$0.00 USD
Handling:
$0.00 USD
-------------------------------------------
Total Amount:
-$10.00 USD
Fee amount:
$0.00 USD
Net amount:
-$10.00 USD
-----------------------------------------------
Date:
Aug. 9, 2006
Time:
06:41:52 PDT
Status:
Completed
Shipping Address:
XXXXXXXX
United States
Confirmed
-----------------------------------------------
Business Contact Information
Customer Service URL: http://badgehelp.com
Customer Service Email: [email protected]
-----------------------------------------
Funding Type:
Credit Card
Funding Source:
$10.00 USD - Visa Card XXXX-XXXX-XXXX-XXXX
This credit card transaction will appear on your bill as "PAYPAL *BADGEHELP".
---------------------------------------------------
Description:
Shopping Cart
More Information
Mobile
Mass Pay
Money Market
Debit Card
Referrals
About Us
Accounts
Fees
Privacy
Plus Card
Security Center
Contact Us
User Agreement
Developers
Site Feedback
About SSL Certificates
Copyright 1999-2009 PayPal. All rights reserved.
Information about FDIC pass-through insurance
From: [email protected]
Sent: Friday, June 12, 2009 8:00 PM
To: [email protected]
Subject: Re: Need Shake and Bake code please
you are not understanding me....I can not send them to a different email address then the one that was used to make the purchase unless you send me the receipt. When I say receipt I am meaning the complete receipt. If I do not have the transaction number it does not do me any good because I can not look them up to verify them. I am sorry but this is becoming a lot more time consuming then I can do and a lot more frustrating for both you and I. So again our policy....2 a day.....run them and send the new reg codes with the receipts ( with all the receipt info ) and I can replace them for you. I am not trying to get one over on you and it is a tad insulting at this point to tell you the truth. I am sure you are a very honest and nice person but you are assuming that I would have a way to verify the purchases even when you remove all the information on them. I can not continue the back and forth and as I have said a few times I am happy to replace them but you will need to please provide me with the information. Thanks
We have a NEW one out folks! Try BEACHBALL for the new Pogo game BEACHBALL! Click below to try it for free, http://jackpotspin.com/boardwalkseaball/BeachBall.exe
In a message dated 6/12/2009 7:04:18 P.M. Pacific Daylight Time, [email protected] writes:
Are you even reading the emails? I stated about 5 emails ago that its under my husband's email of satellite_1_forward and its going to be either @outdrs.net or @earthlink.net. But those are no good anymore as we switched to DSL when they got it out here in December.
You know....I have asked for codes before that needed to be replaced and got them replaced without hassle. What's the problem now? I have invested $220 with you people. Am I just going to have to take this a step further start filing complaints? I have NEVER had this problem with you before. EVER!
Its bad enough that I lost all my autos when my computer crashed and now I have to put up with this headache getting them all replaced.
Sussie
From: [email protected]
Sent: Friday, June 12, 2009 6:51 PM
To: [email protected]
Subject: Re: Need Shake and Bake code please
I am sorry but I can not find anything under [email protected] so I can only replace them if you send me the receipt id's or the transaction numbers from the receipts. Again....I would not have access to your account....I would only have access to my account to look up your purchase.
We have a NEW one out folks! Try BEACHBALL for the new Pogo game BEACHBALL! Click below to try it for free, http://jackpotspin.com/boardwalkseaball/BeachBall.exe
In a message dated 6/12/2009 4:39:45 P.M. Pacific Daylight Time, [email protected] writes:
Yes. The date of purchase is right on what I copied and pasted.
August 9th, 2006
From: [email protected]
Sent: Friday, June 12, 2009 3:40 PM
To: [email protected]
Subject: Re: Need Shake and Bake code please
I would not have access to your account. I would have access to that purchase. If you would like to call paypal and verify what I am saying please do so. I can not replace them for you without being able to verify them....without a receipt id or a transaction number it does not help me. If you like the one other thing I can offer you is for you to tell me the date of the purchase. I can try to look it up under the email address and the date
We have a NEW one out folks! Try BEACHBALL for the new Pogo game BEACHBALL! Click below to try it for free, http://jackpotspin.com/boardwalkseaball/BeachBall.exe
In a message dated 6/12/2009 6:19:13 A.M. Pacific Daylight Time, [email protected] writes:
So what do I do? I'm not giving you access to my PayPal account so you can go look yourself. Good grief guys. I told JP two weeks ago that I had get get a whole new computer because the hard drive on my other one finally just died one day after 8 years. He told me that I could either just get the autos back one by one or buy the package for $125. If this is a way to try to get me to buy the $125 package, I don't see the humor in it. I'm trying to get back all 22 autos that I lost. I have invested 220 bucks already. I'm NOT paying another 125 on top of that.
Sussie
From: [email protected]
Sent: Thursday, June 11, 2009 10:59 PM
To: [email protected]
Subject: Re: Need Shake and Bake code please
I am sorry but there is no transaction number here....you need to please send me the receipt number or transaction number for this purchase so I can look it up for you.
We have a NEW one out folks! Try BEACHBALL for the new Pogo game BEACHBALL! Click below to try it for free, http://jackpotspin.com/boardwalkseaball/BeachBall.exe
In a message dated 6/11/2009 7:22:13 A.M. Pacific Daylight Time,[email protected] writes:
OK I'll copy and paste again. And no...it wouldn't be under this email address. It would be under my husband's paypal address of satellite_1_4_forward. I'm using my husband's account.
1
ShakinBake
Item # SB
$10.00 USD
Amount
$10.00 USD
-------------------------------------------
Order Description:
Shopping Cart Item Total:
$10.00 USD Shipping:
$0.00 USD Handling:
$0.00 USD
-------------------------------------
Total Amount:
-$10.00 USD Fee amount:
$0.00 USD Net amount:
-$10.00 USD
---------------------------------------------
Date:
Aug. 9, 2006 Time:
06:41:52 PDT Status:
Completed
Shipping Address:
XXXXXXXXX
United States
Confirmed
------------------------------------------------
Business Contact Information
Customer Service URL: http://badgehelp.com Customer Service Email: [email protected]
-------------------------------------------------
Funding Type:
Credit Card Funding Source:
$10.00 USD - Visa Card XXXX-XXXX-XXXX-XXXX
XXXXXXXXXX
From: [email protected]
Sent: Wednesday, June 10, 2009 10:32 PM
To: [email protected]
Subject: Re: Need Shake and Bake code please
But I am sorry you are not giving me the whole receipt....I can not find you without the transaction number and you are not in my date under this email address.....
We have a NEW one out folks! Try BEACHBALL for the new Pogo game BEACHBALL! Click below to try it for free, http://jackpotspin.com/boardwalkseaball/BeachBall.exe
In a message dated 6/10/2009 6:00:02 P.M. Pacific Daylight Time, [email protected] writes:
OK. Ill copy and paste from the paypal site....
-----------------------------------------------
Funding Type:
PayPal Funds and Credit Card Funding Source:
$1.95 USD - PayPal Account
$8.05 USD - Visa Card XXXX-XXXX-XXXX-XXXX
1
ShakinBake
Item # SB
$10.00 USD
Amount
$10.00 USD
------------------------------------------------
Order Description:
Shopping Cart Item Total:
$10.00 USD Shipping:
$0.00 USD Handling:
$0.00 USD
-------------------------------------------------
Total Amount:
-$10.00 USD Fee amount:
$0.00 USD Net amount:
-$10.00 USD
--------------------------------------------------
Date:
Aug. 9, 2006 Time:
06:41:52 PDT Status:
Completed
Shipping Address:
XXXXXXXXXXXX
United States
Confirmed
--------------------------------------------------
Business Contact Information
Customer Service URL: http://badgehelp.com Customer Service Email: [email protected]
------------------------------------------------
Funding Type:
Credit Card Funding Source:
$10.00 USD - Visa Card XXXX-XXXX-XXXX-XXXXX
From: [email protected]
Sent: Wednesday, June 10, 2009 4:33 PM
To: [email protected]
Subject: Re: Need Shake and Bake code please
I need the transaction number from your receipt please....thanks
We have a NEW one out folks! Try BEACHBALL for the new Pogo game BEACHBALL! Click below to try it for free, http://jackpotspin.com/boardwalkseaball/BeachBall.exe
In a message dated 6/10/2009 1:43:51 P.M. Pacific Daylight Time, [email protected] writes:
MPACCKP
Thanks!
XXXXXXX
1 ShakinBake
Item # SB $10.00 USD
Amount $10.00 USD
------------------------------------------------
Order Description:
Shopping Cart Item Total:
$10.00 USD Shipping:
$0.00 USD Handling:
$0.00 USD
------------------------------------------------------
Total Amount:
-$10.00 USD Fee amount:
$0.00 USD Net amount:
-$10.00 USD
--------------------------------------------------
Date:
Aug. 9, 2006 Time:
06:41:52 PDT Status:
Completed
Shipping Address:
XXXXXXXXXXXX
XXXXXXXXXXXX
Bend, OR 97701
United States
Confirmed
-------------------------------------------
Business Contact Information
Customer Service URL: http://badgehelp.com Customer Service Email: [email protected]
----------------------------------------------
Funding Type:
Credit Card Funding Source:
$10.00 USD - Visa Card XXXX-XXXX-XXXX-XXXX
Pissedoffanddoingsomethingaboutit
Bend, Oregon
U.S.A.
This is the emails that have been going back and forth just for ONE code....
NOTE: I XXXXXX'd out items for privacy when posting here.
-----------------------------------------
Well if you send them to the other email address they are just going to bounce. We switched from dial up to DSL when they finally got it out here in December.
I will copy and paste from Paypal ONE more time.
Oh and that's another thing. How can I be anyone else but the one that bought it? I have to log into the paypal account to get the info!
Business Name:
PogoPal (The recipient of this payment is Verified)
Email:
[email protected]
-----------------------------------------------------
Shopping Cart Contents
Qty Item Options Price
1 ShakinBake
Item # SB $10.00 USD
Amount $10.00 USD
----------------------------------------------
Order Description:
Shopping Cart
Item Total:
$10.00 USD
Shipping:
$0.00 USD
Handling:
$0.00 USD
-------------------------------------------
Total Amount:
-$10.00 USD
Fee amount:
$0.00 USD
Net amount:
-$10.00 USD
-----------------------------------------------
Date:
Aug. 9, 2006
Time:
06:41:52 PDT
Status:
Completed
Shipping Address:
XXXXXXXX
United States
Confirmed
-----------------------------------------------
Business Contact Information
Customer Service URL: http://badgehelp.com
Customer Service Email: [email protected]
-----------------------------------------
Funding Type:
Credit Card
Funding Source:
$10.00 USD - Visa Card XXXX-XXXX-XXXX-XXXX
This credit card transaction will appear on your bill as "PAYPAL *BADGEHELP".
---------------------------------------------------
Description:
Shopping Cart
More Information
Mobile
Mass Pay
Money Market
Debit Card
Referrals
About Us
Accounts
Fees
Privacy
Plus Card
Security Center
Contact Us
User Agreement
Developers
Site Feedback
About SSL Certificates
Copyright 1999-2009 PayPal. All rights reserved.
Information about FDIC pass-through insurance
From: [email protected]
Sent: Friday, June 12, 2009 8:00 PM
To: [email protected]
Subject: Re: Need Shake and Bake code please
you are not understanding me....I can not send them to a different email address then the one that was used to make the purchase unless you send me the receipt. When I say receipt I am meaning the complete receipt. If I do not have the transaction number it does not do me any good because I can not look them up to verify them. I am sorry but this is becoming a lot more time consuming then I can do and a lot more frustrating for both you and I. So again our policy....2 a day.....run them and send the new reg codes with the receipts ( with all the receipt info ) and I can replace them for you. I am not trying to get one over on you and it is a tad insulting at this point to tell you the truth. I am sure you are a very honest and nice person but you are assuming that I would have a way to verify the purchases even when you remove all the information on them. I can not continue the back and forth and as I have said a few times I am happy to replace them but you will need to please provide me with the information. Thanks
We have a NEW one out folks! Try BEACHBALL for the new Pogo game BEACHBALL! Click below to try it for free, http://jackpotspin.com/boardwalkseaball/BeachBall.exe
In a message dated 6/12/2009 7:04:18 P.M. Pacific Daylight Time, [email protected] writes:
Are you even reading the emails? I stated about 5 emails ago that its under my husband's email of satellite_1_forward and its going to be either @outdrs.net or @earthlink.net. But those are no good anymore as we switched to DSL when they got it out here in December.
You know....I have asked for codes before that needed to be replaced and got them replaced without hassle. What's the problem now? I have invested $220 with you people. Am I just going to have to take this a step further start filing complaints? I have NEVER had this problem with you before. EVER!
Its bad enough that I lost all my autos when my computer crashed and now I have to put up with this headache getting them all replaced.
Sussie
From: [email protected]
Sent: Friday, June 12, 2009 6:51 PM
To: [email protected]
Subject: Re: Need Shake and Bake code please
I am sorry but I can not find anything under [email protected] so I can only replace them if you send me the receipt id's or the transaction numbers from the receipts. Again....I would not have access to your account....I would only have access to my account to look up your purchase.
We have a NEW one out folks! Try BEACHBALL for the new Pogo game BEACHBALL! Click below to try it for free, http://jackpotspin.com/boardwalkseaball/BeachBall.exe
In a message dated 6/12/2009 4:39:45 P.M. Pacific Daylight Time, [email protected] writes:
Yes. The date of purchase is right on what I copied and pasted.
August 9th, 2006
From: [email protected]
Sent: Friday, June 12, 2009 3:40 PM
To: [email protected]
Subject: Re: Need Shake and Bake code please
I would not have access to your account. I would have access to that purchase. If you would like to call paypal and verify what I am saying please do so. I can not replace them for you without being able to verify them....without a receipt id or a transaction number it does not help me. If you like the one other thing I can offer you is for you to tell me the date of the purchase. I can try to look it up under the email address and the date
We have a NEW one out folks! Try BEACHBALL for the new Pogo game BEACHBALL! Click below to try it for free, http://jackpotspin.com/boardwalkseaball/BeachBall.exe
In a message dated 6/12/2009 6:19:13 A.M. Pacific Daylight Time, [email protected] writes:
So what do I do? I'm not giving you access to my PayPal account so you can go look yourself. Good grief guys. I told JP two weeks ago that I had get get a whole new computer because the hard drive on my other one finally just died one day after 8 years. He told me that I could either just get the autos back one by one or buy the package for $125. If this is a way to try to get me to buy the $125 package, I don't see the humor in it. I'm trying to get back all 22 autos that I lost. I have invested 220 bucks already. I'm NOT paying another 125 on top of that.
Sussie
From: [email protected]
Sent: Thursday, June 11, 2009 10:59 PM
To: [email protected]
Subject: Re: Need Shake and Bake code please
I am sorry but there is no transaction number here....you need to please send me the receipt number or transaction number for this purchase so I can look it up for you.
We have a NEW one out folks! Try BEACHBALL for the new Pogo game BEACHBALL! Click below to try it for free, http://jackpotspin.com/boardwalkseaball/BeachBall.exe
In a message dated 6/11/2009 7:22:13 A.M. Pacific Daylight Time,[email protected] writes:
OK I'll copy and paste again. And no...it wouldn't be under this email address. It would be under my husband's paypal address of satellite_1_4_forward. I'm using my husband's account.
1
ShakinBake
Item # SB
$10.00 USD
Amount
$10.00 USD
-------------------------------------------
Order Description:
Shopping Cart Item Total:
$10.00 USD Shipping:
$0.00 USD Handling:
$0.00 USD
-------------------------------------
Total Amount:
-$10.00 USD Fee amount:
$0.00 USD Net amount:
-$10.00 USD
---------------------------------------------
Date:
Aug. 9, 2006 Time:
06:41:52 PDT Status:
Completed
Shipping Address:
XXXXXXXXX
United States
Confirmed
------------------------------------------------
Business Contact Information
Customer Service URL: http://badgehelp.com Customer Service Email: [email protected]
-------------------------------------------------
Funding Type:
Credit Card Funding Source:
$10.00 USD - Visa Card XXXX-XXXX-XXXX-XXXX
XXXXXXXXXX
From: [email protected]
Sent: Wednesday, June 10, 2009 10:32 PM
To: [email protected]
Subject: Re: Need Shake and Bake code please
But I am sorry you are not giving me the whole receipt....I can not find you without the transaction number and you are not in my date under this email address.....
We have a NEW one out folks! Try BEACHBALL for the new Pogo game BEACHBALL! Click below to try it for free, http://jackpotspin.com/boardwalkseaball/BeachBall.exe
In a message dated 6/10/2009 6:00:02 P.M. Pacific Daylight Time, [email protected] writes:
OK. Ill copy and paste from the paypal site....
-----------------------------------------------
Funding Type:
PayPal Funds and Credit Card Funding Source:
$1.95 USD - PayPal Account
$8.05 USD - Visa Card XXXX-XXXX-XXXX-XXXX
1
ShakinBake
Item # SB
$10.00 USD
Amount
$10.00 USD
------------------------------------------------
Order Description:
Shopping Cart Item Total:
$10.00 USD Shipping:
$0.00 USD Handling:
$0.00 USD
-------------------------------------------------
Total Amount:
-$10.00 USD Fee amount:
$0.00 USD Net amount:
-$10.00 USD
--------------------------------------------------
Date:
Aug. 9, 2006 Time:
06:41:52 PDT Status:
Completed
Shipping Address:
XXXXXXXXXXXX
United States
Confirmed
--------------------------------------------------
Business Contact Information
Customer Service URL: http://badgehelp.com Customer Service Email: [email protected]
------------------------------------------------
Funding Type:
Credit Card Funding Source:
$10.00 USD - Visa Card XXXX-XXXX-XXXX-XXXXX
From: [email protected]
Sent: Wednesday, June 10, 2009 4:33 PM
To: [email protected]
Subject: Re: Need Shake and Bake code please
I need the transaction number from your receipt please....thanks
We have a NEW one out folks! Try BEACHBALL for the new Pogo game BEACHBALL! Click below to try it for free, http://jackpotspin.com/boardwalkseaball/BeachBall.exe
In a message dated 6/10/2009 1:43:51 P.M. Pacific Daylight Time, [email protected] writes:
MPACCKP
Thanks!
XXXXXXX
1 ShakinBake
Item # SB $10.00 USD
Amount $10.00 USD
------------------------------------------------
Order Description:
Shopping Cart Item Total:
$10.00 USD Shipping:
$0.00 USD Handling:
$0.00 USD
------------------------------------------------------
Total Amount:
-$10.00 USD Fee amount:
$0.00 USD Net amount:
-$10.00 USD
--------------------------------------------------
Date:
Aug. 9, 2006 Time:
06:41:52 PDT Status:
Completed
Shipping Address:
XXXXXXXXXXXX
XXXXXXXXXXXX
Bend, OR 97701
United States
Confirmed
-------------------------------------------
Business Contact Information
Customer Service URL: http://badgehelp.com Customer Service Email: [email protected]
----------------------------------------------
Funding Type:
Credit Card Funding Source:
$10.00 USD - Visa Card XXXX-XXXX-XXXX-XXXX
Pissedoffanddoingsomethingaboutit
Bend, Oregon
U.S.A.
1 Updates & Rebuttals
Pissedoffanddoingsomethingaboutit
Bend,Oregon,
U.S.A.
They just wont let it drop!
#2Author of original report
Sun, June 14, 2009
After I sent them an email telling them that I wanted no further contact with them unless it was to provide the password I had purchased, I have received three more emails harassing me. I have kept these as well and now this whole matter is being turned over to a third party.
