John
Memphis,#2Consumer Suggestion
Fri, July 12, 2002
This is a perfect case for small claims court. They clearly defrauded you on the bonus membership. As for the 'unauthorized use' why wasn't the memebrship card checked at the front desk. You could have then been told you could not use the club that day. They'll look VERY bad in court. Also, let the local newspapers know you're taking them to court and on what day. They'll probably send a reporter over to cover it if it's a slow news day. Quite honestly, I think if you file the paperwork Ballys will back down. They can't risk the exposure. Go get 'em.