- Report: #712120
Complaint Review: Banfield Pet Hospitable - Denver Colorado
Reported By:
5280Matt -
Denver, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Banfield Pet Hospitable
4300 East Alameda Denver, 80246 Colorado, United States of America
Phone:
303-399-0880
Web:
Categories:
Business Rating:
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Banfield Pet Hospitable Wellness Plan is a Scam Denver, Colorado
Make no mistake about it: Banfield Pet Hospital's primary concern is your money, NOT your pet's care. As a new pet owner, I was foolishly sold on the Wellness Plan. Although I was told I could make a one-time payment and then make monthly payments, I was never told that I was signing a year long contract and obligated to pay for the entire year. And of course, while running my dog through a battery of tests (mind you, he was current on all of his shots and had a clean bill of health) they called and informed me that there was an unusual number of heart worm cases recently (it was in Denver during the winter) and that I should pay for heart worm medicine. I've since spoken with a vet that informed me that was complete lie, simply another upsell by a corporation hellbent on squeezing revenue out of each visit.
If you're like me and most other pet owners and want the best for you animal, go find a local vet whose only goal is providing quality care, not stealing your money.
If you're like me and most other pet owners and want the best for you animal, go find a local vet whose only goal is providing quality care, not stealing your money.
2 Updates & Rebuttals
mr. rik
miami,Florida,
USA
Leaches
#2Consumer Suggestion
Tue, April 05, 2011
I went to Banfield one time for a very minor problem with a pet because they were close. They tried to ream me with a bunch of extra services too. (and didnt really seem concerned about the issue at hand) I said why dont you guys take care of the s**t that needs to be taken care of?
They did, but now I know what theyre about. Good shill attempt banfield employee.
Banfield Pet Hospital
Kansas City,Missouri,
United States of America
From Banfield Pet Hospital
#3UPDATE Employee
Tue, April 05, 2011
@5280Matt,
We came across your complaint here and would really appreciate the opportunity to speak with you. At Banfield, we take pride in providing quality care, and we certainly apologize that your visit has left you feeling this way. We appreciate you speaking up to provide this feedback. To reach our client advocate team directly, you can call 877.500.2288. Again, thank you for expressing your feedback and we hope to discuss this experience with you in person.
Sincerely,
Banfield Pet Hospital
