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  • Report:  #590691

Complaint Review: Bank of America Loan officer Julie Azu - Boston Massachusetts

Reported By:
Julie - Tewksbury, Massachusetts, United States of America
Submitted:
Updated:

Bank of America Loan officer Julie Azu
www.bankofamerica.com Boston, Massachusetts, United States of America
Phone:
1-877-307-4064 x 43025
Web:
www.bankofamerica.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I decided to check out rates for mortage refinace to save my family some money.  I went on the web site for Bank of America and called the number on the screen for ore information.



The person who answered first asked me what I would like to know and he stated he would transfer me to aloan officer who could give me greater details on programs offered.



I was transfered to loan officer Julie Azu (not sure of spelling of last name) she asked me 2 questions about my loans and told me we were not eligible because our loan was more than 80%.  I asked her what do mean I have credit rating in the 700's and have a current mortage.  she then staed we were not worth it.



I stated I don't understand were not worth but without our tax bailout you would not have a job.  She promptly hung up on me. I called back got the name of her supervisor and filed a former compliant his first name is Harsha I was not given a last ame because the person i was speaking with could not pronounce it.



Harasha phone number is 1-877-307-4064 x 43025



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