Joseph
New York,#2Consumer Suggestion
Tue, November 23, 2004
Instead of wasting your time with your state's banking commission (which have no jurisdiction over "National Association" banks and will not help you), contact the Office of the Comptroller of the Currency, which is a division of the United States Department of the Treasury. The O.C.C. has jurisdiction over "National Association" banks, and will investigate violations of Federal Banking Laws. Go to the Office of the Comptroller of the Currency's website for more information http://www.occ.gov/customer.htm OR call the O.C.C. Customer Assistance Group at: 1-800-613-6743 ------------------------------ ***What Is a National Bank?*** A national bank is a financial institution chartered by the Office of the Comptroller of the Currency. National banks can usually be identified because they have the words "national" or "national association" in their titles or the letters N.A. or NT&SA following their titles. National banks represent about 28 percent of all insured commercial banks in the United States, holding 57 percent of the total assets of the banking system.
John
Va Beach,#3Consumer Suggestion
Sat, October 30, 2004
go to the Virginia State home page and there will be a link for the State Banking Commission. File your complaint there and it will fall on deaf ears. Better yet, do as I did and change your accounts to Chartway Federal Credit Union, as Retired Military you can join, fee's are low and they are honest and friendly to deal with. Same as you, Ret Military, my banking fees have been reduced 10 fold. Internet banking is free also. Great bank to deal with.