- Report: #1326698
Complaint Review: Bank of America NA - Charlotte North Carolina
Reported By:
NormW, now in SC -
Summerville, South Carolina, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Bank of America NA
100 N. Tryon St. Charlotte, 28255 North Carolina, USA
Phone:
800-299-2265
Web:
http://www.bankamerica.com
Categories:
Business Rating:
(0)
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Bank of America, NA Mortgage Fraud by Bank of America/NA on Mortgage Payoff Charlotte North Carolina
Hello All, It seems a good number of us have been defrauded by Bank of America/NA in regards to mortgages, out-right fraud regarding mortgage payoffs that have violated numerous Federal and State laws in the process. My story is that I went through a Chapter 7 bankruptcy in 10/2013. My bankruptcy debt was discharged three months later. I was selling my home in October of 2014 and attempted to get a payoff amount on an equity line of credit with BOA beginning in August of 2014. At the time of the bankruptcy I owed $61,000 and that was the figure a representative gave me over the phone. My closing attorney contacted BOA as did I for a payoff amount in September for the October 20th , 2014 closing date, BOA would not provide the amount. Mysteriously BOA sent an equity line statement in September now showing a $72,000 equity line balance, but, as of yet no payoff amount. At closing on 10/20/2014 my attorney sent $73,000 to BOA, yet no payoff recieved! Monies were FEDEX'd to BOA on 10/20/2014. From October 20th, 2014 to January 30th, 2015 BOA increased the amount to payoff the equity line to over $74,000+. BOA violated State and Federal laws regarding payoff and release of lien documents.
To- date I still have no definitive payoff amount, nor, payoff documents. Upon investigation BOA padded my equity line payoff by over $13,000. The $13,000 was a discharged BOA credit card amount that was rolled into my equity line balance. BOA has arbitrarily committed Federal and State related bank fraud regarding funds/ fraudulent charges, payoff requests and posting of payoff payments, plus adding additional interest and fee's. The attitude of their bankruptcy department was one of 'to bad to sad'. The fraudulent fees had to be paid to release the property liens due to the sale. Ultimately BOA overcharged me on the equity line payoff in the amount of $13,000, plus fees. They also violated the Federal and State laws on providing payoff amounts. And also violated Federal and State laws regarding posting payoffs (30 days vs 90 days on BOA's part.) They are in the process of being served papers in Federal District Court asking for Count 1 - $13,000 in charges rolled from a discharged credit card debt, plus $250,000 for fraud, pain and suffering. Count 2 - $50,000 for violating laws regarding providing payoff amounts. Count 3 - $50,000 for violating laws regarding posting of payoffs. 4 - $40,000 Reasonable court costs and attorneys fees required to resolve the matters of fraud and violation of state and federal laws. Mr. Brian T. Moynihan CEO and Chairman of the Board, you should have better control of your various departments actions in regard to controlling fraud and unethical business practices. Your banks (BOA) took the US. Tax payers money for a bailout, yet, have continued to use fraudulent and unscrupulous practices in dealing with their clients . NEW
