- Report: #151442
Complaint Review: Bank Of America - Humble Texas
-
Author Confirmed
Why?
Bank Of America
bankofamerica.com Humble, 77346 Texas, U.S.A.
Phone:
800-933-6262
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bank Of America Ripoff Scam Overdraft Fees Humble Texas
Bank of America has deceitful practices when it comes to overdraft fees.
Now, first of all, I am not a whiny person who runs around bouncing checks around town. BOA makes it a practice of ranking your purchases from highest to lowest. Now, my account contained 266.00. My last transaction (because I was aware of my online balance) was 40.00. The last transaction was from an atm. The last trans action put me over the limit by 30.00. That, in my books, means that I should be penalized (1) 33.00 overdraft fee. I wont even get into the fact that the atm showed an incorrect balance. How did I end up with 5 overdraft fees????
This happened because BOA took my largest amts and deducted those from my total first. Once my expenditures had equaled my balance, I still had 4 transactions unaccounted for. All of these were in the $2- $25 dollar range.
Now I am on to check my account almost daily, so it came as a shock to me that there were so many overdrafts. And apparently everything was posted on the same day, even though there were some transactions made 4 days ago.
The best remedy to those out there (I gathered after spending a fruitless hour with a customer service RIP) is to have the overdraft protection removed. It is better for that transaction to be declined than to have BOA deceptively jumblee you transaction history for their benefit leaving you to pay 33.00 for a $2 dollar rental paid 2 days before your last transaction. Hmmmmmmmm.
Also, for anyone curious, 2 of my 10 transactions were credit (one for 21.00 and the other was 2.00). The rip (that's right, rip) tried to explain that debit purchases are deducted straight from your account.
Greg
Coldspring, Texas
U.S.A.
Now, first of all, I am not a whiny person who runs around bouncing checks around town. BOA makes it a practice of ranking your purchases from highest to lowest. Now, my account contained 266.00. My last transaction (because I was aware of my online balance) was 40.00. The last transaction was from an atm. The last trans action put me over the limit by 30.00. That, in my books, means that I should be penalized (1) 33.00 overdraft fee. I wont even get into the fact that the atm showed an incorrect balance. How did I end up with 5 overdraft fees????
This happened because BOA took my largest amts and deducted those from my total first. Once my expenditures had equaled my balance, I still had 4 transactions unaccounted for. All of these were in the $2- $25 dollar range.
Now I am on to check my account almost daily, so it came as a shock to me that there were so many overdrafts. And apparently everything was posted on the same day, even though there were some transactions made 4 days ago.
The best remedy to those out there (I gathered after spending a fruitless hour with a customer service RIP) is to have the overdraft protection removed. It is better for that transaction to be declined than to have BOA deceptively jumblee you transaction history for their benefit leaving you to pay 33.00 for a $2 dollar rental paid 2 days before your last transaction. Hmmmmmmmm.
Also, for anyone curious, 2 of my 10 transactions were credit (one for 21.00 and the other was 2.00). The rip (that's right, rip) tried to explain that debit purchases are deducted straight from your account.
Greg
Coldspring, Texas
U.S.A.
2 Updates & Rebuttals
Robert
Jacksonville,Florida,
U.S.A.
Good idea Caren...
#2Consumer Comment
Sat, July 30, 2005
I have a better one, and it works EVERY time it's tried. Do NOT try to spend more money than you have. If you deposit $500, then that is the amount you have to spend, not $600. Paying the fee on one bad transaction is NOT better than paying for 5. You are still paying for one that you do not have to. Spending less than you have will do two things at once. You will save money by NOT paying NSF fees, and you will learn to save money at the same time. It works.
Caren
Concord,California,
U.S.A.
High to Low Processing is Not A Secret
#3UPDATE Employee
Sat, July 30, 2005
State law dictates how transactions are processed on an account. In the state of Nevada it is illegal to process transactions from high to low. I would suggest the following: Get the word out to have this law in your state changed as no one in there right mind would want to be charged for five NSF items when they could be charged for one. And Read the terms and agreements for all banks you do business with the moment you open your accounts because information related to transaction processing will be included in the agreement. Always remember when you open an account or agree to do business with a company you are also agreeing to adhere to that companies policies no matter how ridiculous those policies are.
