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  • Report:  #425577

Complaint Review: Bank Of America - Nationwide

Reported By:
- Somerville, Massachusetts,
Submitted:
Updated:

Bank Of America
.bankofamerica.com Nationwide, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I called Bank of America last night to lower my interest rates because I had paid down my debt from $13000 to $3000 dollars. Also, my credit rating had gone up.

I check my credit report religiously and Im analyst with an MBA. I had high interest rates because I didnt have a long standing history and was further ruined when there was a misrepresentation from a phone dealer who said they can disconnect my Verizon line for free but I ended up in collection.

Going back to the call I asked if I can lower my APR. I have a balance of 2160 that I am fully paying this month and I am looking to get better offers. I was transferred to an analyst, her name is Elizabeth Carter.

She asked me a few questions about my loans and she said you have the following outstanding loans. I said I dont and if you need proof I can send it to Bank of America. Also, she asked me if I had savings account. I said I dont have savings account in country but I have them offshore and I can also provide proof to that.

Suddenly she says I had a late payment with Kohls. I said Im not aware of that because those accounts are fully paid.

She continues to say instead of lowering your APR I am reducing you limit to half of what we were previously giving you. I said this all based on my credit history, she proceeds to say I dont even base it on your credit history.

They tell you its not based on your credit history then what are they basing it on. Congress should demand what they base their rationality on.

My income is probably higher than what she is paid.

I said can I speak to the supervisor.

I have no qualms about the lower limit but because Im trying to make my score higher I dont want my credit to look 80% because the truth is I had calculated everything before I made any expense specially last year.

It hurts that Bank of America allows people to lose their credibility due to their own practices and tightening of their belts when consumers are doing their best.

I called a second time to them, ask for an analyst they said analyst at this time WILL NOT take inbound calls.

HOw did they take my previous call?

Also, if I needed to talk to a supervisor I needed to wait for a call back in 48 hours (at their convenience - not mine)

Later on, I was told I could dispute it by mail.

If you can give me a judgement by phone / online why cant I dispute it by the same means.

Also, why was I not informed by the analyst the same time I was talking to her. Instead she rudley hung up on me.

I am still awaiting the call 24 - 48 hours later.

I had contacted their online chat representative to ask the status. I was told they cannot access normal customer service logs?

I understand computers and if I were a big bank I'd synch up all notes on an account.

I am very happy with this judgement.

I even told the rep to keep the 5000 for this month until I pay off my balance and if they want lower it next month. Just so it doesnt affect my credit rating.

Money is not my problem, in this economy building an impeccable credit rating is.

Our governments, our banks , our companies keep us in check like a ruler with our credit reports. If we misstep we are punished but for their missteps they are rewarded by government bail outs.

Bank of America needs a better analyst. No it needs a better CEO and better leadership.

Embabe

Somerville, Massachusetts

U.S.A.


5 Updates & Rebuttals

Karl

Highlands Ranch,
Colorado,
U.S.A.
Embabe, You have to understand that the LAWS in America were written to......

#2Consumer Comment

Thu, February 19, 2009

PROTECT THE COMPANIES & CORPORATIONS that 'prey' upon the innocent people in America! Without FRAUD, CORRUPTION, DECEPTION, MANIPULATION, & the CONSTANT PURSUIT TO FINANCIALLY INJURE THE INNOCENT, the U.S. economy would basically come to a screeching halt. Simply take a look at the two biggest purchases that most Americans make in their lifetime, as an example. 1) A house. 2) An automobile. Without FRAUD, CORRUPTION, DECEPTION, MANIPULATION........these two purchases that Americans have made in the past 8 years, or so, would have been DRASTICALLY lower in numbers, correct? Adjustable Rate Mortgages (ARM's), & Interest Only Mortgages, FUELED home sales in the last 8 years, didn't they? Look at HOW they were being done by many Mortgage Companies, & Brokers, etc. Just last week '60 Minutes' had a segment with an elderly woman, Betty, who is LOSING HER HOME because someone evidentally 'bumped' her income on her loan documents so her mortgage would go through! She wouldn't have qualified with her REAL INCOME, so they MANIPULATED her documents and the loan went through. Also, there are probably MILLIONS of people who wouldn't have qualified for their AUTO LOANS in the last 8 years if this same tactic hadn't been taking place in the Auto Business, specifically at the Dealership level. You can actually go to www.stopautofraud.com and watch the 'Dateline NBC' Undercover video of HOW this was done in the Car Business. I believe that the woman's name was Tori, who's INCOME was ALTERED in that Dateline Undercover Investigation that aired on T.V. back in December of 2003. You see, the USA is a country where TRICKERY is necessary in order to sell HOMES & AUTOS in many cases, wouldn't you agree? Now, Credit Card Companies (BANKS) are obviously realizing that FRAUD was at the ROOT of this country's so-called 'prosperity', and they don't want to lose anymore money. That's probably WHY your limit has been lowered. You can read the BusinessWeek Article entitled- A CREDIT CARD YOU WANT TO TOSS (you can 'Google' it!). There are many others in your situation. Make sure to read the February 14th 2008 comment by Karl. (I believe it was on 'page 33' in the comments section). IT CAME TRUE, didn't it? GOOD LUCK TO YOU!


Karl

Highlands Ranch,
Colorado,
U.S.A.
Embabe, You have to understand that the LAWS in America were written to......

#3Consumer Comment

Thu, February 19, 2009

PROTECT THE COMPANIES & CORPORATIONS that 'prey' upon the innocent people in America! Without FRAUD, CORRUPTION, DECEPTION, MANIPULATION, & the CONSTANT PURSUIT TO FINANCIALLY INJURE THE INNOCENT, the U.S. economy would basically come to a screeching halt. Simply take a look at the two biggest purchases that most Americans make in their lifetime, as an example. 1) A house. 2) An automobile. Without FRAUD, CORRUPTION, DECEPTION, MANIPULATION........these two purchases that Americans have made in the past 8 years, or so, would have been DRASTICALLY lower in numbers, correct? Adjustable Rate Mortgages (ARM's), & Interest Only Mortgages, FUELED home sales in the last 8 years, didn't they? Look at HOW they were being done by many Mortgage Companies, & Brokers, etc. Just last week '60 Minutes' had a segment with an elderly woman, Betty, who is LOSING HER HOME because someone evidentally 'bumped' her income on her loan documents so her mortgage would go through! She wouldn't have qualified with her REAL INCOME, so they MANIPULATED her documents and the loan went through. Also, there are probably MILLIONS of people who wouldn't have qualified for their AUTO LOANS in the last 8 years if this same tactic hadn't been taking place in the Auto Business, specifically at the Dealership level. You can actually go to www.stopautofraud.com and watch the 'Dateline NBC' Undercover video of HOW this was done in the Car Business. I believe that the woman's name was Tori, who's INCOME was ALTERED in that Dateline Undercover Investigation that aired on T.V. back in December of 2003. You see, the USA is a country where TRICKERY is necessary in order to sell HOMES & AUTOS in many cases, wouldn't you agree? Now, Credit Card Companies (BANKS) are obviously realizing that FRAUD was at the ROOT of this country's so-called 'prosperity', and they don't want to lose anymore money. That's probably WHY your limit has been lowered. You can read the BusinessWeek Article entitled- A CREDIT CARD YOU WANT TO TOSS (you can 'Google' it!). There are many others in your situation. Make sure to read the February 14th 2008 comment by Karl. (I believe it was on 'page 33' in the comments section). IT CAME TRUE, didn't it? GOOD LUCK TO YOU!


Karl

Highlands Ranch,
Colorado,
U.S.A.
Embabe, You have to understand that the LAWS in America were written to......

#4Consumer Comment

Thu, February 19, 2009

PROTECT THE COMPANIES & CORPORATIONS that 'prey' upon the innocent people in America! Without FRAUD, CORRUPTION, DECEPTION, MANIPULATION, & the CONSTANT PURSUIT TO FINANCIALLY INJURE THE INNOCENT, the U.S. economy would basically come to a screeching halt. Simply take a look at the two biggest purchases that most Americans make in their lifetime, as an example. 1) A house. 2) An automobile. Without FRAUD, CORRUPTION, DECEPTION, MANIPULATION........these two purchases that Americans have made in the past 8 years, or so, would have been DRASTICALLY lower in numbers, correct? Adjustable Rate Mortgages (ARM's), & Interest Only Mortgages, FUELED home sales in the last 8 years, didn't they? Look at HOW they were being done by many Mortgage Companies, & Brokers, etc. Just last week '60 Minutes' had a segment with an elderly woman, Betty, who is LOSING HER HOME because someone evidentally 'bumped' her income on her loan documents so her mortgage would go through! She wouldn't have qualified with her REAL INCOME, so they MANIPULATED her documents and the loan went through. Also, there are probably MILLIONS of people who wouldn't have qualified for their AUTO LOANS in the last 8 years if this same tactic hadn't been taking place in the Auto Business, specifically at the Dealership level. You can actually go to www.stopautofraud.com and watch the 'Dateline NBC' Undercover video of HOW this was done in the Car Business. I believe that the woman's name was Tori, who's INCOME was ALTERED in that Dateline Undercover Investigation that aired on T.V. back in December of 2003. You see, the USA is a country where TRICKERY is necessary in order to sell HOMES & AUTOS in many cases, wouldn't you agree? Now, Credit Card Companies (BANKS) are obviously realizing that FRAUD was at the ROOT of this country's so-called 'prosperity', and they don't want to lose anymore money. That's probably WHY your limit has been lowered. You can read the BusinessWeek Article entitled- A CREDIT CARD YOU WANT TO TOSS (you can 'Google' it!). There are many others in your situation. Make sure to read the February 14th 2008 comment by Karl. (I believe it was on 'page 33' in the comments section). IT CAME TRUE, didn't it? GOOD LUCK TO YOU!


Karl

Highlands Ranch,
Colorado,
U.S.A.
Embabe, You have to understand that the LAWS in America were written to......

#5Consumer Comment

Thu, February 19, 2009

PROTECT THE COMPANIES & CORPORATIONS that 'prey' upon the innocent people in America! Without FRAUD, CORRUPTION, DECEPTION, MANIPULATION, & the CONSTANT PURSUIT TO FINANCIALLY INJURE THE INNOCENT, the U.S. economy would basically come to a screeching halt. Simply take a look at the two biggest purchases that most Americans make in their lifetime, as an example. 1) A house. 2) An automobile. Without FRAUD, CORRUPTION, DECEPTION, MANIPULATION........these two purchases that Americans have made in the past 8 years, or so, would have been DRASTICALLY lower in numbers, correct? Adjustable Rate Mortgages (ARM's), & Interest Only Mortgages, FUELED home sales in the last 8 years, didn't they? Look at HOW they were being done by many Mortgage Companies, & Brokers, etc. Just last week '60 Minutes' had a segment with an elderly woman, Betty, who is LOSING HER HOME because someone evidentally 'bumped' her income on her loan documents so her mortgage would go through! She wouldn't have qualified with her REAL INCOME, so they MANIPULATED her documents and the loan went through. Also, there are probably MILLIONS of people who wouldn't have qualified for their AUTO LOANS in the last 8 years if this same tactic hadn't been taking place in the Auto Business, specifically at the Dealership level. You can actually go to www.stopautofraud.com and watch the 'Dateline NBC' Undercover video of HOW this was done in the Car Business. I believe that the woman's name was Tori, who's INCOME was ALTERED in that Dateline Undercover Investigation that aired on T.V. back in December of 2003. You see, the USA is a country where TRICKERY is necessary in order to sell HOMES & AUTOS in many cases, wouldn't you agree? Now, Credit Card Companies (BANKS) are obviously realizing that FRAUD was at the ROOT of this country's so-called 'prosperity', and they don't want to lose anymore money. That's probably WHY your limit has been lowered. You can read the BusinessWeek Article entitled- A CREDIT CARD YOU WANT TO TOSS (you can 'Google' it!). There are many others in your situation. Make sure to read the February 14th 2008 comment by Karl. (I believe it was on 'page 33' in the comments section). IT CAME TRUE, didn't it? GOOD LUCK TO YOU!


Karl

Highlands Ranch,
Colorado,
U.S.A.
STIMULUS CHECK POEM

#6Consumer Comment

Thu, February 19, 2009

STIMULUS CHECK POEM Oh my goodness What the heck Soon we'll get A Stimulus Check! Let's go shopping We can buy A loaf of bread And apple pie. Some gasoline Cigarettes to smoke One Lotto ticket And now I'm broke! A great idea Just keep 'em coming One each week The economy's humming. This poem's over Gonna have a smoke And watch our country Go TOTALLY BROKE! End. 'STIMULUS CHECK POEM' was posted early last year in the comments section of one of the following BusinessWeek Articles- THERE IS NO GAS SHORTAGE (you can 'Google' it!) or, A CREDIT CARD YOU WANT TO TOSS (you can 'Google' it!). It was inspired by the government's decision to do a $168 BILLION 'stimulus' for Americans who received either $300, or $600 for a family, remember? MORE POEMS COMING! Make sure to 'Google' this- AMERICA: FREEDOM TO FASCISM, and watch that documentary on the web for free!! It'll prepare you for the next poem. P.S. Smoking is no good for your health. I do not smoke.

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