- Report: #348737
Complaint Review: Bank Of America - San Francisco California
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Bank Of America
www.bankofamerica.com San Francisco, 94104 California, U.S.A.
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Bank Of America Scam Artist and out right crooks... San Francisco California
Do not use this bank.... I have been a client of BOA for several years now and watched them become more and more grimey and deceptive. Their customer service people are out right rude and talk to you as if they get the same calls day in and day out, which I am sure they do since this bank obviously has so many unhappy clients. As soon as you call in with any type of issue the customer service reps are extremely defensive and refuse to transfer calls to managers or anyone else, again I assume this is because their customer service center is simply a customer complaint center where people who work there are bombarded with negative calls and unhappy clients day in and day out, which must be very depressing and I don't see why anyone would want to work for this bank. If they treat their customers like this I can only imagine how the treat employee #00004564656122313.
But I have had a few conversations with bank of America reps over the last few years and each time the experience is worse than the last... this final experience made me decide to ignore how convenient the banch locations are and simply close my account.
Bottom line... Bank of America does not accurately report to you what is going on with your money. The very point of having a bank or banker handle your money is so you know where your money is and what it is doing. Bank of America does not give you this information and insist that they are not your accountants therefore it's not their their issue. Being someone's banker should be a relationship where you fell appreciated and well informed, Bank of America will not make you feel either way so simply put... DO NOT BANK WITH BANK OF AMERICA!!!!!
Chidav
San Francico, California
U.S.A.
But I have had a few conversations with bank of America reps over the last few years and each time the experience is worse than the last... this final experience made me decide to ignore how convenient the banch locations are and simply close my account.
Bottom line... Bank of America does not accurately report to you what is going on with your money. The very point of having a bank or banker handle your money is so you know where your money is and what it is doing. Bank of America does not give you this information and insist that they are not your accountants therefore it's not their their issue. Being someone's banker should be a relationship where you fell appreciated and well informed, Bank of America will not make you feel either way so simply put... DO NOT BANK WITH BANK OF AMERICA!!!!!
Chidav
San Francico, California
U.S.A.
2 Updates & Rebuttals
Resty
Waunakee,Wisconsin,
U.S.A.
I cant help but wonder
#2Consumer Comment
Wed, July 09, 2008
First ......where's the rip off here? 2nd........with alllll the nastiness the banks are seeing daily.......is it any wonder the reps have turned nasty? Im not saying its right.......but d**n......ya gotta understand. If the calls they receive daily are anything close to the nastiness I see posted here about how they do business.......NSF/ODF and the like.....Im sure the reps get tired of being screamed at, cussed out, yelled at...called names etc. If people........ALL people who bank would merely learn to keep an accurate and updated register I have to wonder if most of their banking issues wouldnt come to a screeching halt. I know "poo poo occurs" and accidents happen......but getting hit with exorbitant NSF/ODF fees just ONCE would set the record straight and it wouldnt happen again. Stop trusting the online banking system and what your debit receipts tell you. BALANCE the d**n thing..daily if need be....and stop spending more than you have or more than you THINK you have. Recently I failed to balance my register for nigh unto 3 weeks...no excuse....just didnt wanna do it. YET.....I KNEW in my head to within 5 bucks what was in my account at all times. Lo and behold when I balanced last night...I was almost exact. At no point did I worry or ponder when something would post....how or if it would post. I didnt care.....I knew I hadnt spent more than I had in there. That's all it takes folks.....keep a register and keep it current. I feel so bad that soooooo many of you get hit with such horrendous fees.....yet YOU continue!! WHY? After the first time........dontcha get it?
Edgeman
Chico,California,
U.S.A.
How were you scammed?
#3Consumer Comment
Wed, July 09, 2008
Your report gives no details as to how you were scammed by the bank. Let me take a guess... you overdrafted your account?
