- Report: #148788
Complaint Review: Bank Of America - Scotts Valley California
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Author Confirmed
Why?
Bank Of America
4525 Scotts Valley Dr Scotts Valley, 95066 California, U.S.A.
Phone:
831-457-3560
Web:
N/A
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Bank Of America Dishonest method of processing transactions with intent to gain NSF funds from my account, ripoff! Scotts Valley California
It is a widely known fact that many people do not have the time to balance their checkbook because they are too busy trying to make sufficient money to survive.
The banks in this country know these trends. They spend large amounts of money conducting algorithms on suspected potential NSF. Yes potential NSF customers! Banks in the US make very substantial chunks of revenue using this devious and criminal method to steal money from the public. One such bank is Bank of America. They literally put "policies" in place which are designed to entrap poor people who are struggling through life and have no choice but to use the criminal banking systems in this country.
I have been using Bank of America for over seven years. Not out of choice, but out of necessity to use some sort of banking system to run my life. I'm a hard worker and yes, some times I don't have enough money to cover all my bills. This is where BoA knows the opportunities lie. They have dedicated people monitoring working people's spending habits, to find when they might be susceptible to NSF transactions. When a NSF is detected, other transactions are held back from the customer's online view, leading the customer to believe the transaction has not yet hit the system. This in turn, makes people believe that they have some lead way to the next pay cycle.
When the next payday check is deposited, BoA begins to go to work cannibalizing (stealing) most or all the deposited money from the unsuspecting customer. Once this theft has taken place, it is obvious what happens next. That customer will then be incurring further NFS charges from the transactions that were initially held back by our friendly Bank of America. Now I understand what they mean by Excellent Customer Service! Bank of America is servicing it self through the trust that we the people have on this financial institution.
I will not go into detail with my case. The only thing I will say is that I was robed of $800.00 within the period of 4 days. I am unemployed and receiving unemployment insurance. I was forced to borrow $395.00 from my family for a .72 cent NSF, which escalated to $560.00 because Bank of America's policies, just so that I could feed the very money hungry Bank of America stomach.
Like every good customer, I called Customer Service, Spoke with my branch manager and all they could give me is the typical canned and phony we're sorry but that's our policy Today, I am with no money to pay my rent, buy food, gas, or my medical prescriptions.
How far are we as a people going to go before we take a firm stance to fight this evil thievery?
I demand action!
My Current Statement
Pending Transactions
Transaction Debit(-) Credit(+)
ATM # SCAD0535 DEPOSIT B OF A SCOTTS VALLEY CA ON 07/06/2005 $676.00
PENDING CREDIT ON 07/06/2005 $1.50
Posted Transactions
Posting Date Transaction Debit(-) Credit(+) Balance
07/05/2005 NON-BANK CARD ATM FEE ON 07-02 #000534178 CUSTOMER 8973 AT TERMINAL P59145 Hollister Rall 417 San Benito St Hollister CA $1.50 -$594.48
07/05/2005 CHEVRON 00203262 07/02 CARD #8973 PURCHASE #24625125184451262472486 WATSONVILLE, CA $4.86 -$592.98
07/05/2005 MCDONALD'S F6553 07/01 CARD #8973 PURCHASE #24455015182720009128373 SCOTTS VALLEY, CA $8.07 -$588.12
07/05/2005 ZUNIGA S FINE FOOD 07/01 CARD #8973 PURCHASE #24224435184399902100447 WATSONVILLE, CA $11.50 -$580.05
07/05/2005 ZUNIGA S FINE FOOD 06/30 CARD #8973 PURCHASE #24224435183399902100166 WATSONVILLE, CA $14.91 -$568.55
07/05/2005 SAFEWAY FUEL 10006401 06/30 CARD #8973 PURCHASE #24164075182221017300258 APTOS, CA $51.98 -$553.64
07/05/2005 INSUFFICIENT FUNDS FEE $136.00 -$501.66
07/01/2005 LONGS DRUG STORES #389 06/29 CARD #8973 PURCHASE #24492795181427021440348 CAPITOLA, CA $7.46 -$365.66
07/01/2005 SUPER MERCADO LATINO 06/29 CARD #8973 PURCHASE #24472685181952360874234 WATSONVILLE, CA $20.59 -$358.20
07/01/2005 SHELL OIL 57427678404 06/29 CARD #8973 PURCHASE #24692165181000598924590 WATSONVILLE, CA $24.11 -$337.61
07/01/2005 CHECK #4414 $50.00 -$313.50
07/01/2005 INSUFFICIENT FUNDS FEE $136.00 -$263.50
07/01/2005 PAYPAL DES:TRANSFER ID:4G5J22DS747F6 INDN:HECTOR CISNEROS CO ID:PAYPALSD11 PPD REF:00112990193312110825002005182036167005070122 $84.74 -$127.50
06/30/2005 KMART 06-30 CUSTOMER 8973 PURCHASE #559937 SCOTTS VALLEY CA $7.08 -$212.24
06/30/2005 CHECK #4419 $55.49 -$205.16
06/30/2005 CHECK #4413 $85.43 -$149.67
06/30/2005 TOM DUFFY SALINAS 06/29 CARD #8973 PURCHASE #24492155180286699800086 8317542802, CA $101.45 -$64.24
06/29/2005 CHECK #4420 $95.00 $37.21
06/29/2005 INSUFFICIENT FUNDS FEE $170.00 $132.21
06/29/2005 BKOFAMERICA ATM DEPOSIT 06-29 #006330 CUSTOMER 8973 BANK OF AMERICA, CAPITOLA, CA $395.00 $302.21
06/28/2005 KFC APTOS 06/25 CARD #8973 PURCHASE #24418005178178197272102 APTOS, CA $6.47 -$92.79
06/28/2005 PAYPAL DES:INST XFER ID:4G5J22DRB8TLU INDN:HECTOR CISNEROS CO ID:PAYPALSI66 WEB REF:00112990193312110825002005179022010905062827 $7.70 -$86.32
06/28/2005 HECTORS BAKERY 06/27 CARD #8973 PURCHASE #24224435179317574300209 FREEDOM, CA $8.25 -$78.62
06/28/2005 WILDTHYME DELI AND CAFE 06/27 CARD #8973 PURCHASE #24717055179121796096847 MARINA, CA $11.74 -$70.37
06/28/2005 TAQUERIA VALLARTA #4 06/26 CARD #8973 PURCHASE #24403695178177000000036 FELTON, CA $13.93 -$58.63
06/28/2005 ZUNIGA S FINE FOOD 06/26 CARD #8973 PURCHASE #24224435179399902100394 WATSONVILLE, CA $13.98 -$44.70
06/28/2005 CHECK #4417 $30.00 -$30.72
06/28/2005 CHECK #4418 $30.78 -$0.72
06/28/2005 UPC*VISTAPRINT.COM 06/27 CARD #8973 PURCHASE #24692165178000383958782 800-721-6214, MA $46.41 $30.06
06/27/2005 KFC 001 06/24 CARD #8973 PURCHASE #24721855178017603788089 SCOTTS VALLEY, CA $6.80 $76.47
06/27/2005 ZUNIGA S FINE FOOD 06/24 CARD #8973 PURCHASE #24224435177399902100412 WATSONVILLE, CA $9.29 $83.27
06/27/2005 HECTORS BAKERY 06/24 CARD #8973 PURCHASE #24224435176317574300210 FREEDOM, CA $13.25 $92.56
06/27/2005 ZUNIGA S FINE FOOD 06/23 CARD #8973 PURCHASE #24224435176399902100017 WATSONVILLE, CA $16.50 $105.81
06/27/2005 7 ELEVEN 20608 06/25 CARD #8973 PURCHASE #24610435177004087568290 WATSONVILLE, CA $20.00 $122.31
06/27/2005 SKY TREK AVIAT78139003 06/24 CARD #8973 PURCHASE #24164075176671001015320 209-5774654, CA $26.91 $142.31
06/27/2005 WATSONVILLE AIRPORT 06/24 CARD #8973 PURCHASE #24420615177448133000013 WATSONVILLE, CA $32.79 $169.22
06/27/2005 SAFEWAY FUEL 10006401 06/25 CARD #8973 PURCHASE #24164075177221017250245 APTOS, CA $56.13 $202.01
06/27/2005 CHECK #4416 $135.00 $258.14
06/27/2005 Online Banking transfer to CHK 0840 Confirmation# 9735685546 $1,200.00 $393.14
Beginning Balance as of 06/25/2005
$1,593.14
Hector
Scotts Valley, California
U.S.A.
Click here to read other Rip Off Reports on Bank of America
The banks in this country know these trends. They spend large amounts of money conducting algorithms on suspected potential NSF. Yes potential NSF customers! Banks in the US make very substantial chunks of revenue using this devious and criminal method to steal money from the public. One such bank is Bank of America. They literally put "policies" in place which are designed to entrap poor people who are struggling through life and have no choice but to use the criminal banking systems in this country.
I have been using Bank of America for over seven years. Not out of choice, but out of necessity to use some sort of banking system to run my life. I'm a hard worker and yes, some times I don't have enough money to cover all my bills. This is where BoA knows the opportunities lie. They have dedicated people monitoring working people's spending habits, to find when they might be susceptible to NSF transactions. When a NSF is detected, other transactions are held back from the customer's online view, leading the customer to believe the transaction has not yet hit the system. This in turn, makes people believe that they have some lead way to the next pay cycle.
When the next payday check is deposited, BoA begins to go to work cannibalizing (stealing) most or all the deposited money from the unsuspecting customer. Once this theft has taken place, it is obvious what happens next. That customer will then be incurring further NFS charges from the transactions that were initially held back by our friendly Bank of America. Now I understand what they mean by Excellent Customer Service! Bank of America is servicing it self through the trust that we the people have on this financial institution.
I will not go into detail with my case. The only thing I will say is that I was robed of $800.00 within the period of 4 days. I am unemployed and receiving unemployment insurance. I was forced to borrow $395.00 from my family for a .72 cent NSF, which escalated to $560.00 because Bank of America's policies, just so that I could feed the very money hungry Bank of America stomach.
Like every good customer, I called Customer Service, Spoke with my branch manager and all they could give me is the typical canned and phony we're sorry but that's our policy Today, I am with no money to pay my rent, buy food, gas, or my medical prescriptions.
How far are we as a people going to go before we take a firm stance to fight this evil thievery?
I demand action!
My Current Statement
Pending Transactions
Transaction Debit(-) Credit(+)
ATM # SCAD0535 DEPOSIT B OF A SCOTTS VALLEY CA ON 07/06/2005 $676.00
PENDING CREDIT ON 07/06/2005 $1.50
Posted Transactions
Posting Date Transaction Debit(-) Credit(+) Balance
07/05/2005 NON-BANK CARD ATM FEE ON 07-02 #000534178 CUSTOMER 8973 AT TERMINAL P59145 Hollister Rall 417 San Benito St Hollister CA $1.50 -$594.48
07/05/2005 CHEVRON 00203262 07/02 CARD #8973 PURCHASE #24625125184451262472486 WATSONVILLE, CA $4.86 -$592.98
07/05/2005 MCDONALD'S F6553 07/01 CARD #8973 PURCHASE #24455015182720009128373 SCOTTS VALLEY, CA $8.07 -$588.12
07/05/2005 ZUNIGA S FINE FOOD 07/01 CARD #8973 PURCHASE #24224435184399902100447 WATSONVILLE, CA $11.50 -$580.05
07/05/2005 ZUNIGA S FINE FOOD 06/30 CARD #8973 PURCHASE #24224435183399902100166 WATSONVILLE, CA $14.91 -$568.55
07/05/2005 SAFEWAY FUEL 10006401 06/30 CARD #8973 PURCHASE #24164075182221017300258 APTOS, CA $51.98 -$553.64
07/05/2005 INSUFFICIENT FUNDS FEE $136.00 -$501.66
07/01/2005 LONGS DRUG STORES #389 06/29 CARD #8973 PURCHASE #24492795181427021440348 CAPITOLA, CA $7.46 -$365.66
07/01/2005 SUPER MERCADO LATINO 06/29 CARD #8973 PURCHASE #24472685181952360874234 WATSONVILLE, CA $20.59 -$358.20
07/01/2005 SHELL OIL 57427678404 06/29 CARD #8973 PURCHASE #24692165181000598924590 WATSONVILLE, CA $24.11 -$337.61
07/01/2005 CHECK #4414 $50.00 -$313.50
07/01/2005 INSUFFICIENT FUNDS FEE $136.00 -$263.50
07/01/2005 PAYPAL DES:TRANSFER ID:4G5J22DS747F6 INDN:HECTOR CISNEROS CO ID:PAYPALSD11 PPD REF:00112990193312110825002005182036167005070122 $84.74 -$127.50
06/30/2005 KMART 06-30 CUSTOMER 8973 PURCHASE #559937 SCOTTS VALLEY CA $7.08 -$212.24
06/30/2005 CHECK #4419 $55.49 -$205.16
06/30/2005 CHECK #4413 $85.43 -$149.67
06/30/2005 TOM DUFFY SALINAS 06/29 CARD #8973 PURCHASE #24492155180286699800086 8317542802, CA $101.45 -$64.24
06/29/2005 CHECK #4420 $95.00 $37.21
06/29/2005 INSUFFICIENT FUNDS FEE $170.00 $132.21
06/29/2005 BKOFAMERICA ATM DEPOSIT 06-29 #006330 CUSTOMER 8973 BANK OF AMERICA, CAPITOLA, CA $395.00 $302.21
06/28/2005 KFC APTOS 06/25 CARD #8973 PURCHASE #24418005178178197272102 APTOS, CA $6.47 -$92.79
06/28/2005 PAYPAL DES:INST XFER ID:4G5J22DRB8TLU INDN:HECTOR CISNEROS CO ID:PAYPALSI66 WEB REF:00112990193312110825002005179022010905062827 $7.70 -$86.32
06/28/2005 HECTORS BAKERY 06/27 CARD #8973 PURCHASE #24224435179317574300209 FREEDOM, CA $8.25 -$78.62
06/28/2005 WILDTHYME DELI AND CAFE 06/27 CARD #8973 PURCHASE #24717055179121796096847 MARINA, CA $11.74 -$70.37
06/28/2005 TAQUERIA VALLARTA #4 06/26 CARD #8973 PURCHASE #24403695178177000000036 FELTON, CA $13.93 -$58.63
06/28/2005 ZUNIGA S FINE FOOD 06/26 CARD #8973 PURCHASE #24224435179399902100394 WATSONVILLE, CA $13.98 -$44.70
06/28/2005 CHECK #4417 $30.00 -$30.72
06/28/2005 CHECK #4418 $30.78 -$0.72
06/28/2005 UPC*VISTAPRINT.COM 06/27 CARD #8973 PURCHASE #24692165178000383958782 800-721-6214, MA $46.41 $30.06
06/27/2005 KFC 001 06/24 CARD #8973 PURCHASE #24721855178017603788089 SCOTTS VALLEY, CA $6.80 $76.47
06/27/2005 ZUNIGA S FINE FOOD 06/24 CARD #8973 PURCHASE #24224435177399902100412 WATSONVILLE, CA $9.29 $83.27
06/27/2005 HECTORS BAKERY 06/24 CARD #8973 PURCHASE #24224435176317574300210 FREEDOM, CA $13.25 $92.56
06/27/2005 ZUNIGA S FINE FOOD 06/23 CARD #8973 PURCHASE #24224435176399902100017 WATSONVILLE, CA $16.50 $105.81
06/27/2005 7 ELEVEN 20608 06/25 CARD #8973 PURCHASE #24610435177004087568290 WATSONVILLE, CA $20.00 $122.31
06/27/2005 SKY TREK AVIAT78139003 06/24 CARD #8973 PURCHASE #24164075176671001015320 209-5774654, CA $26.91 $142.31
06/27/2005 WATSONVILLE AIRPORT 06/24 CARD #8973 PURCHASE #24420615177448133000013 WATSONVILLE, CA $32.79 $169.22
06/27/2005 SAFEWAY FUEL 10006401 06/25 CARD #8973 PURCHASE #24164075177221017250245 APTOS, CA $56.13 $202.01
06/27/2005 CHECK #4416 $135.00 $258.14
06/27/2005 Online Banking transfer to CHK 0840 Confirmation# 9735685546 $1,200.00 $393.14
Beginning Balance as of 06/25/2005
$1,593.14
Hector
Scotts Valley, California
U.S.A.
Click here to read other Rip Off Reports on Bank of America
3 Updates & Rebuttals
Justme412
Port Saint Lucie,Florida,
USA
Overdraft Fee
#2Consumer Comment
Sun, November 08, 2015
Can you answer why it is the banks fault that you spent more then what is in your account and caused an overdraft fee. Didn't you learn to add/subtract in grade school? Why didn't you have a Saving Account attached to your checking account so that when you did your overdraft that money would be pulled out of your savings to cover what you went over in your checking account.
All banks will give you a small ledger book that you keep track of your deposits (Money you put in the account) and debits (money you withdrew from the account). Those pieces of papers you get at stores, restaurant, gas stations, cash withdraws, bills, are all subtracted from the total amount of money that are in the account. Then what you have left is how much you have to spend.
$500.00 (Balance) - $35.00 (gas)= $465 (Balance) - $238.47 (car payment) = $226.53(Balance) - $75.00 (ATM) = $151.53 (Balance) - $85.26 (Shoes) = $66.27 (Balance) - $80.00 (Date Night) = -$13.72 (Overdraft). Each day you are in the Negative. Each day they will check to see if you put money in your account to see if you put money in the account to cover the negative number. Each day they will charge you an overdraft fee $40.00up to 3 days. Then the next time you deposit $500.00 you will have to pay off the $13.72 the amount you overdrafted the account along with $120 in over draft fees. So now you only have $366.27 to spend the next pay period.
When you have $100 in your checking account and spend $100.01 you overdrafted your account. It is your responsibilty to keep track of how much is in your account and what you have left to spend. That $.01 can end up costing you the next time you deposit money $120.01.
You can't blame the bank because you don't know how to balance an account and overspend. Good luck with trying to get an employer to give you a pay check. Few companies will give you a check, it is either deposited in a Bank Account or they will give you a Debit Card and put your paycheck on there.
Justme412
Port Saint Lucie,Florida,
USA
Don't over spend
#3Consumer Comment
Sat, November 07, 2015
I'm sorry but I have an account with Bank of America and have never bounced a check because I always know what is in my account and how much money I have left to spend.
On my cell phone I keep track of how much money is in my account and subtract what I spent. It is just like tracking writing checks out, and subtracting the check amouth from the balance to give you a total of what is left to spend.
Dude you brought on your own troubles, not Bank Of America. First off if you spend money in Gas Stations, Restruants or anywhere tipping is allowed, then those companies do not send for payment right away from your account, these transactions can take up to 5 business days to hit a bank.
In your second paragraph, Please read again where you said, "I have been using BoA for over seven years, not our choice, but out of necessity to use some sort of banking system to run my life. I'm a hard worker and yes, sometimes I don't have enough money to cover my bills."
If you are spending money that you don't have in your account, then it is your fault that you are bouncing checks not the banks fault. All banks are allowed to try to put the transaction that you over spent against your account every day after and each time they do, all banks are allowed to charge you a fee for money that isnt in your account. If you have your savings account linked up to your checking account for overdrafts you wouldnt have this problem, but then again I doubt you don't have a savings account.
My advice to you is dont spend money you dont' have and keep track of all the money you spent that way you won't have to pay overdraft fees.
Paul
Anaheim,California,
U.S.A.
Alright you stupid banks, now I'm pissed. If you can't make a reasonable account, you won't get nothing!
#4Consumer Suggestion
Thu, July 07, 2005
Look, you idiot banks, if you all sit there and think I'm gonna pay $150 a month in overdraft fees just so I can have a d**n checking account, you're out of your mind. I could have a brand new computer system in my home for that same amount. Not just a computer, but a printer too, and one of those flat-screen monitors. Instead, what do I get? Nothing! Overdraft, five times a month. I'm sick and tired of it and I'm not going to take it anymore. I tried working with you idiots. I tried to keep my account with money in it all the time. But, every time I turn around, what do I get? Overdraft! That's it! I am so freakin' done with this nonsense. Here's what I'm doing. No more checking account. Closed forever. I'm opening one savings account. And, I'm only putting the minimum amount in there. Just enough to keep the account open. The ATM card is gone too. Closed. From now on, I'm paying with cash. Hell, I'll save so much money that way. Not to mention all the stress. I'm half afraid to even check my balance anymore. I know something's always going to be bad. So, no ATM card! No debit card either. And, no more checks to figure out. From now on, I'm gonna go in and cash my paycheck in person, at a teller window. I'll show them my savings account number, so it shouldn't be a problem. If I have to mail out any bills, I'll use a money order from the post office. They cost 90 cents. Not $150 a month, like I been paying. From now on, the only banking I'll be doing is to keep that same $300 in that same savings account. I'll never take a dime out, or put a dime extra in. Three hundred. Until hell freezes over. Try making a profit on that, mr bank! Think of all the extra money I'll save. At least $150 a month. Some months, more. You know, I can't even think right with all this bank stress. But, it'll be OK now. I gave em a chance to make a reasonable account. I was willing to pay for my checking. Instead, it ends up costing me $150 a month, and I'm always in overdraft. Now, they won't get nothing! Serves em right too! All you banks can kiss my a*s from now on!
