Cindy
MARIETTA,#2Author of original report
Fri, November 14, 2008
I notified the Delaware BBB and with their assistance received a reply form the bank stating there would be no over limit fees or finance charges. Received my first statement and guess what??? There it was a $39.00 over limit fee. Maybe I chalk this up to incompetence? I made another report to the BBB and the fee was removed. I spent a great deal of time and effort to handle this situation and wonder how many don't know what or how to do the same and are "ripped off"? I learned homework first, protect yourself you can't trust the institutions.