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  • Report:  #1158226

Complaint Review: Barnes and Noble - Internet

Reported By:
imillard - Bowmanville, Ohio,
Submitted:
Updated:

Barnes and Noble
Internet, USA
Web:
http://www.barnesandnoble.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered a packaged set of three books (Published by Microsoft) from Barnes & Noble.

Only one book of three arrived - after 28 days. Nothing was back ordered.

My credit card was overcharged.

B&N "Customer Service" is not interested in solving the problem, intervening, or issuing a credit within a reasonable time.

No further response from B&N or the reseller after multiple emails and phone calls. I have reported the charge to VISA as fraudulent.

Stay away from B&N. In my opinion they are a rip-off.



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