- Report: #563263
Complaint Review: Basic Car Parts of Monroe Louisiana - Monroe Louisiana
Reported By:
A Modi -
Morganville, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Basic Car Parts of Monroe Louisiana
Basic Car Parts of Monroe Louisiana Monroe, Louisiana, United States of America
Phone:
18772591938
Web:
Categories:
Business Rating:
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Basic Car Parts of Monroe Louisiana Sent the wrong parts for my Toyota Sienna LTD AWD Sideview mirror and charged me for the restocking fee Monroe, Louisiana
I busted passenger side mirror fro my Toyota sienna LTD AWD; It is a specialty mirror with integrated turn signal, memory, and heated. I spent considerable time with Stacy Hatten of Basic Car parts making sure that she understood what I needed and informing her that if the part didnot fit my van, I would be able to return it without any charges. I also gave her the OEM part# from Toyota thta would fit my VIN#. She called back after 2 days and told me that she located the part for me and I agreed to $200 price; once again making sure that it was returnable without any fees if it did not quite meet my specifications.
I received the part after 2 days and lo and behold. it was a basic garden variety sideview mirror that I could have bought for under $50. When I called her to complain, she propmtly passed me on to the famous "Jim" charitably described in other ripoff reports as country bumpkin. He palyed around the same game like: will call you back soon; computer down etc. etc. I did get him to agree that he woould refund me fully.
After a week I got my RMA and shipping label and a week after that I got my refund minus 10% restocking fee. When I called to complain, I was put thru' the usual jerking around.
I will never buy from these guys again. Jim seems to think that he can rip people off at will.
1 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
USA
TOYOTA AND GENERAL MOTORS HAVE BEEN NAMED IN A LAWSUIT....
#2Consumer Comment
Wed, February 03, 2010
can be 'Googled'.
*Anyone can 'Google' this- TOYOTA AND GENERAL MOTORS HAVE BEEN NAMED IN A LAWSUIT, and read the November 2007 article on the web about how managers at a plant in California shared by Toyota & GM were allegedly covering-up "defect reports", correct?
Don't forget to 'Google' this- TOYOTA TWITTER SLUDGE, and join in on the conversation, okay?
Thank You.
**************************SHORT POEM ALERT*******************************
Hickery dickery dock
Keep watching Toyota's stock
It'll continue to plunge
Hurry quick get the sponge
Hickery dickery dock.
End.
