- Report: #173976
Complaint Review: Batteryrefill.com - San Dimas California
-
Author Confirmed
Why?
Batteryrefill.com
PO BOX 3475 San Dimas, 91773 California, U.S.A.
Phone:
909-568-6355
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
EBattery - batteryrefill.com ripoff - DIDN'T RETURN MY BATTERY-- WON'T RESPOND San Dimas California
My impression, after my own RATHER FRUSTRATING AND NEGATIVE experience with BatteryRefill.com, and after reading the numerous complaints on another ratings-website, is that they send out just enough refurbished batteries to make it appear as though they are actually a reputable business. But my feeling is that THEY ARE NOT.
I found this seller online through a web-search, and it seemed to be a good alternative to have 2 worn batteries refurbished for a lesser-used laptop/notebook, rather than buying a new one. WRONG. DON'T DEAL WITH THESE PEOPLE.
I paid online for 2 batteries to be refurbished. I received instructions on how and where to ship them, which I did via USPS Priority (with tracking). It took me maybe a week to get them shipped out.
I was actually rather satisfied when an email arrived on Oct 25, informing me that "Your battery has been" shipped. It'd been probably a week since they'd received it. I recieved shipment on Nov 2nd.
But my concerns regarding "YOUR BATTERY" were confirmed when the package arrived -- it contained ONE OF MY BATTERIES, BUT NOT THE OTHER. I'd even supplied the serial numbers for each battery, when I shipped, in order to avoid any confusion for them.
Since then, it's been all downhill. I emailed, several times-- NO REPLY TO EMAIL's. Then, maybe 2-3-4 weeks later, I received rather fancifully-designed email "non-replies" from them, simply stating, "Due to a system e-mail routing error, the following e-mail was not received in a timely manner to our support representatives." IN OTHER WORDS, THEY HAVE A PRE-FABRICATED METHOD OF PRETENDING THAT THEIR ONLINE-SYSTEM IS MESSED-UP, as an excuse for not having replied to your email. FRAUD ALERT! They apparently even update it seasonally, because it closed with, "Happy Holidays from all of us here at BatteryRefill.com!!"
I didn't receive one of these FAKE-ERROR emails for about 6 weeks after my first email to them-- but they sent numerous, at the same time, in reply to each email that I'd sent to them-- but not with a copy of my original email. SAVE ALL OF YOUR CONTACT-EMAIL AND DETAILS in regards to these FRAUDS.
The FAKE-ERROR email also contained their 800-number. I see that some others who have posted on this site have somehow managed to talk to someone HUMAN at BatteryRefill.com. I've had no success-- I hear an automated pretend-greeting, and then about 30 seconds later, I get an apology that NO ONE IS AVAILABLE. I leave a message, I GET NO REPLIES TO THE MESSAGES LEFT ON THEIR ANSWERING-MACHINE.
Federal Consumer Law dictates that a merchant must either 1) ship within 30 days, or 2) give you the option of a refund or to extend your order for another set-period of time. Apparently, BatteryRefill.com does not wish to comply.
In essence, THEY HAVE STOLEN MY PERSONAL PROPERTY by retaining my second battery. They show intent to avoid any contact with or from me. Their track-record on this ratings-page, seems to indicate that BATTERYREFILL.COM IS A LESS-THAN REPUTABLE BUSINESS.
For me, TIME IS MONEY-- and these people at BATTERYREFILL.COM have cost me about 4 hours of wasted energy, time and frustration, so far. I'm now taking action.
I searched see who the contact person was for the website, and I emailed them at the shown-email address. Again, NO REPLY.
I emailed this Kyung Choi , several times. Today, I emailed both Kyung Choi and [email protected] again, to inform them that I am about to take the following action. I'm sure I will receive a prefabricated "error" apology (with Valentines Day Greeting?!?!) from [email protected] within the next 2-4-6 weeks-- AND NO ACTION ON THEIR PART.
My email states:
Within 12 hours of this email, I will have
1) filed a FRAUD complaint with the California State Attorney General's office.
2) posted yet another negative rating for you on your growing negative-ratings-page at
3) filed a FRAUD complaint with the FBI's internet-fraud taskforce.
4) contacted the California Secretary of State's office for the name and location-address of your business.
Within 24 hours of this email, I will have contacted your Sheriff's office, to file a FRAUD complaint and to ask for the arrest of Kyung Choi and/or the owner(s) of the business, registered with the California Secretary of State's office.
Pending the outcome of the above, I will be petitioning the California Secretary of State's office to REMOVE YOUR BUSINESS LICENSE.
Here are some other options for anyone having problems:
www.ic3.gov Internet Crime Complaint Center (FBI and National White Collar Crime Center)
Or, call the National Fraud Information Center.
R W
Falling Waters, West Virginia
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
I found this seller online through a web-search, and it seemed to be a good alternative to have 2 worn batteries refurbished for a lesser-used laptop/notebook, rather than buying a new one. WRONG. DON'T DEAL WITH THESE PEOPLE.
I paid online for 2 batteries to be refurbished. I received instructions on how and where to ship them, which I did via USPS Priority (with tracking). It took me maybe a week to get them shipped out.
I was actually rather satisfied when an email arrived on Oct 25, informing me that "Your battery has been" shipped. It'd been probably a week since they'd received it. I recieved shipment on Nov 2nd.
But my concerns regarding "YOUR BATTERY" were confirmed when the package arrived -- it contained ONE OF MY BATTERIES, BUT NOT THE OTHER. I'd even supplied the serial numbers for each battery, when I shipped, in order to avoid any confusion for them.
Since then, it's been all downhill. I emailed, several times-- NO REPLY TO EMAIL's. Then, maybe 2-3-4 weeks later, I received rather fancifully-designed email "non-replies" from them, simply stating, "Due to a system e-mail routing error, the following e-mail was not received in a timely manner to our support representatives." IN OTHER WORDS, THEY HAVE A PRE-FABRICATED METHOD OF PRETENDING THAT THEIR ONLINE-SYSTEM IS MESSED-UP, as an excuse for not having replied to your email. FRAUD ALERT! They apparently even update it seasonally, because it closed with, "Happy Holidays from all of us here at BatteryRefill.com!!"
I didn't receive one of these FAKE-ERROR emails for about 6 weeks after my first email to them-- but they sent numerous, at the same time, in reply to each email that I'd sent to them-- but not with a copy of my original email. SAVE ALL OF YOUR CONTACT-EMAIL AND DETAILS in regards to these FRAUDS.
The FAKE-ERROR email also contained their 800-number. I see that some others who have posted on this site have somehow managed to talk to someone HUMAN at BatteryRefill.com. I've had no success-- I hear an automated pretend-greeting, and then about 30 seconds later, I get an apology that NO ONE IS AVAILABLE. I leave a message, I GET NO REPLIES TO THE MESSAGES LEFT ON THEIR ANSWERING-MACHINE.
Federal Consumer Law dictates that a merchant must either 1) ship within 30 days, or 2) give you the option of a refund or to extend your order for another set-period of time. Apparently, BatteryRefill.com does not wish to comply.
In essence, THEY HAVE STOLEN MY PERSONAL PROPERTY by retaining my second battery. They show intent to avoid any contact with or from me. Their track-record on this ratings-page, seems to indicate that BATTERYREFILL.COM IS A LESS-THAN REPUTABLE BUSINESS.
For me, TIME IS MONEY-- and these people at BATTERYREFILL.COM have cost me about 4 hours of wasted energy, time and frustration, so far. I'm now taking action.
I searched see who the contact person was for the website, and I emailed them at the shown-email address. Again, NO REPLY.
I emailed this Kyung Choi , several times. Today, I emailed both Kyung Choi and [email protected] again, to inform them that I am about to take the following action. I'm sure I will receive a prefabricated "error" apology (with Valentines Day Greeting?!?!) from [email protected] within the next 2-4-6 weeks-- AND NO ACTION ON THEIR PART.
My email states:
Within 12 hours of this email, I will have
1) filed a FRAUD complaint with the California State Attorney General's office.
2) posted yet another negative rating for you on your growing negative-ratings-page at
3) filed a FRAUD complaint with the FBI's internet-fraud taskforce.
4) contacted the California Secretary of State's office for the name and location-address of your business.
Within 24 hours of this email, I will have contacted your Sheriff's office, to file a FRAUD complaint and to ask for the arrest of Kyung Choi and/or the owner(s) of the business, registered with the California Secretary of State's office.
Pending the outcome of the above, I will be petitioning the California Secretary of State's office to REMOVE YOUR BUSINESS LICENSE.
Here are some other options for anyone having problems:
www.ic3.gov Internet Crime Complaint Center (FBI and National White Collar Crime Center)
Or, call the National Fraud Information Center.
R W
Falling Waters, West Virginia
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
