- Report: #690697
Complaint Review: BBU Services - Silver Springs Nevada
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BBU Services
2840 Hwy95 Silver Springs, 89429 Nevada, United States of America
Phone:
1877-456-5171
Web:
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BBU Services Unauthorized Withdrawal of $29.95 from checking account Silver Springs, Nevada
Jan 12 2011 discovered this unauthorized check $29.95 had been deducted, same name,same state, different address. Notified our bank, they immediately locked our account and started the paperwork to file a fraud claim. I called BBU Services which was supplied on the photo of the check (877-456-5171). This is not BBU Services. I spoke to Ms. White (not very helpful), and stated they only process the checks and don't know anything about the transaction. I asked for the name of the company she works for,she said "I guess Billing Assistance". I asked what her supervisor's name was and requested to speak to him (Jeff). She put me on hold, returned and said " he can't tell you anymore than what I just said go check the website out." www.billingassistance.net which I did and found a phone # 866-253-4178. I spoke to Camille. Requested her to reverse the charges which she said would do it usually would take 3-5 days but there has been a "delay" on credits so it may take up to 3 weeks. I asked her what company charged my account. I was then told "all I know is it for Adult Services" I asked if that meant "X-Rated Adult Services" she said. "Yes" and advised to check back next week (Feb 7 2011) to see if credit had be applied. I asked her if she was aware of the scam she said "I thought something like that was happening because we have received so many calls." Regarding the address on the check we did a reverse look up. It appears there are 80 (+-) names at this address (trailer park perhaps?) I will be driving there today. We have also filed "Identity Theft Complaint with the FTC at our banks recommendation. Also will contact local police.
2 Updates & Rebuttals
Rippedoff2
United States of AmericaSame thing happened to me
#2General Comment
Fri, February 04, 2011
I spoke to Camille as well. She told me it was from an adult website also.
The Billingassistance.net website said it was for sale when I pulled it up so it lead me to believe it was a phishing website.
It seems from all I've read that it may have been your mortgage company who compromised your banking account information. You may want to explore that avenue to make them
Rippedoff2
United States of AmericaSame thing happened to me
#3General Comment
Fri, February 04, 2011
I spoke to Camille as well. She told me it was from an adult website also.
The Billingassistance.net website said it was for sale when I pulled it up so it lead me to believe it was a phishing website.
It seems from all I've read that it may have been your mortgage company who compromised your banking account information. You may want to explore that avenue to make them
