Lawrence
High Springs,#2Author of original report
Thu, March 23, 2006
I filed a complaint with the better business bureau in hopes that others will see there unsatisfactory way of doing business and avoid them. The BBB closed my account administratively saying that BCK has made an offer to me and that I was unsatisfied with that offer. There was no offer to me except that they refuse to take resposibility for their mistake and the installer they hired. The case was not filed under unresolved but instead administratively closed. I wish I would have looked at their company at the BBB site before I did business with them. They have 52 complaints in the past 3 years and in the last year there were 32 complaints. Do NOT do business with these people. They provide horrible installers and are not accountable for their actions. All I can do now is get the word out that BCK is a shady business.