- Report: #880651
Complaint Review: Be Wiser Insurance - Andover Internet
-
Author Not Confirmed
Why?
Be Wiser Insurance
Barrett House, Savoy Close Andover, SP10 2HZ Internet, United States of America
Phone:
08442499011
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Be Wiser Insurance Insure Wiser Quoted a price for insurance cover, then raise it by about 300 after payment was made. Andover Internet
I got a quote online for my car, the quote came back at 367.00 which was the lowest ,as I had been living outside the country for about 12 years and had no no-claims discount anymore. I accepted the quote and paid in full. Then the problems began!
This company could not leave it at that, they had to try and find a way to get more money out of me. I know this to be the MO of this company as an aquaintance of mine is having similar problems with them.
At first they called and said all was in order, then they sent me a letter with a new quote. I called them and they said I need to go through the details with them. I told them I have already and that it was all paid and no problem. They said I had been driving on the right and that made me a risk on the road (I wonder how we get insurance to drive on the continent?) and said they need to do a new quote. So not knowing any better I said ok. They came back with a price close to double the original quote. I didn't have the money to pay immediately and so arranged to pay it over 3 months. More problems!!
They told me a letter would be sent out to me with the payment dates listed, but a letter never arrived until the letter came telling me they were going to cancel my policy if I didn't pay the installment and an extra 25 late payment fee. I call them again and they say that as I never got a letter they would waive the 25 and arrange the payments again with me on the phone. they took the first payment as agreed, then they took the next payment on the 10th of the next month and then this month they tried to take it on a holiday, when I could not put money into the account anyway, so now I get an extra 25 added on again.
I have been to the financial ombudsman about them, which caused them to leave the quote at the second agreed price, but the trouble never stops. I asked them about what they would send back if I cancel the policy now, and they told me 167.00.
This company are the biggest ripoff merchants I have ever had the misfortune to do business with and I am considering sending them an invoice for 50 for my time and telephone bill.
Please if you read this avoid "Be Wiser Insurance" at all costs, they are not reputable by any means.
I spoke to another insurance company about this and they told me that it's unheard of to be charged extra because you have driven on the other side of the road and quoted me a price of around 400, a very good deal.
This company could not leave it at that, they had to try and find a way to get more money out of me. I know this to be the MO of this company as an aquaintance of mine is having similar problems with them.
At first they called and said all was in order, then they sent me a letter with a new quote. I called them and they said I need to go through the details with them. I told them I have already and that it was all paid and no problem. They said I had been driving on the right and that made me a risk on the road (I wonder how we get insurance to drive on the continent?) and said they need to do a new quote. So not knowing any better I said ok. They came back with a price close to double the original quote. I didn't have the money to pay immediately and so arranged to pay it over 3 months. More problems!!
They told me a letter would be sent out to me with the payment dates listed, but a letter never arrived until the letter came telling me they were going to cancel my policy if I didn't pay the installment and an extra 25 late payment fee. I call them again and they say that as I never got a letter they would waive the 25 and arrange the payments again with me on the phone. they took the first payment as agreed, then they took the next payment on the 10th of the next month and then this month they tried to take it on a holiday, when I could not put money into the account anyway, so now I get an extra 25 added on again.
I have been to the financial ombudsman about them, which caused them to leave the quote at the second agreed price, but the trouble never stops. I asked them about what they would send back if I cancel the policy now, and they told me 167.00.
This company are the biggest ripoff merchants I have ever had the misfortune to do business with and I am considering sending them an invoice for 50 for my time and telephone bill.
Please if you read this avoid "Be Wiser Insurance" at all costs, they are not reputable by any means.
I spoke to another insurance company about this and they told me that it's unheard of to be charged extra because you have driven on the other side of the road and quoted me a price of around 400, a very good deal.
