- Report: #991701
Complaint Review: Beachbody Club - Grove city Ohio
Reported By:
Aurorita -
Durham, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Beachbody Club
33357 H SOUTHPARK PLACE Grove city, 43123 Ohio, United States of America
Phone:
Web:
www.beachbody.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Beachbody Club PPLBEACHBODY CLUB Still Billing me for purchases not solicited Grove city, Ohio
Unbelievable continue to send me vitamins that was never requested after completion of contract. Cannot stop them from billling me and have a bank alert so they won't bill me. It's incredible how something so innocent go corrupt. take away your sleep at night and make your account go negative. Someone please make them stop. I fullfilled my contract and I want this to stop.
3 Updates & Rebuttals
Mary
Shoreline,Washington,
Unauthorized Credit Card Use
#2Consumer Comment
Wed, April 09, 2014
I just noticed a $62.24 charge on my credit card for PPLBeachbody out of the blue. I bought some skin care product through them last month and did not sign up for auto-refill. I have sent an email with no response and have tried calling to no avail. Luckily I have a great bank, but if it happens again I will have to close the card.
It really irritates me that this is happening to so many people. $62 is a lot of money. I am really upset and will never buy products from them again. I'm really tired of getting screwed. A hard working single mom and I splurge on some skin care (that was marginal) and end up with a fight on my hands... ugh.
Mary
Beachbody Customer Service
Santa Monica, CA 90404,California,
Beachbody Customer Service
#3UPDATE Employee
Tue, June 25, 2013
My name is Curtis and I work for Beachbody Customer Service. After reading your post about our company I’ve personally set out to try and help solve these problems. Please email me directly at [email protected] with your full name, address and customer number or order number so we can take a look at your account. Once we have that information we can cancel your vitamin membership per your request and you will not be billed any further. We do apologize for any inconveniences this may have caused.
Beachbody Customer Service
Santa Monica, CA 90404,California,
Beachbody Customer Service
#4REBUTTAL Owner of company
Mon, June 24, 2013
My name is Curtis and I work for Beachbody Customer Service. After reading your post about our company I’ve personally set out to try and help solve these problems. Please email me directly at [email protected] with your full name, address and customer number or order number so we can take a look at your account and get your vitamins cancelled immediately. We do apologize for any inconveniences this may have caused.
