- Report: #995145
Complaint Review: Beachbody - Internet
Reported By:
Shirley -
Peterstown, West Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Beachbody
Internet, United States of America
Phone:
866-370-8219
Web:
www.beachbody.com
Categories:
Business Rating:
(0)
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Beachbody took out funds not approved. Internet
I was balancing my checkbook and noticed 2 deductions that I did not authorize from beachbody 866-370-8219 CA. I called the bank and they suggested that I call the company. I called beachbody and they sad that they did not have my name on any account and they checked the last four digits of my visa card and said that they did not have any charges made on that card. I called the bank again to let them know what was said and they said that they could not guarantee a refund because of it being such a small amount ($143.93 for both deductions) I called the WV State Police and they are looking into it. I cut up my card and the bank stopped the use of my card.
1 Updates & Rebuttals
Beachbody Customer Service
Santa Monica, CA 90404,California,
Beachbody Customer Service
#2REBUTTAL Owner of company
Mon, June 24, 2013
My name is Curtis and I work for Beachbody Customer Service. After reading your post about our company I’ve personally set out to try and help solve these problems. Please email me directly at [email protected] with your full name, address and customer number or order number so we can take a look at your account. You stated that you contacted us and we did not have any orders matching your credit card number so we need to investigate how your card was charged if we show no orders matching your personal information. Please email me directly and we can further investigate this issue in a attempt to refund your credit card.
