- Report: #1510762
Complaint Review: Beachbody - Santa Monica California
-
Author Confirmed
Why?
Beachbody
3301 Exposition Blvd Santa Monica, 90404 California, United States
Phone:
310 883-9003
Web:
www.beachbody.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Beachbody hey keep trying to charge my credit card although I have canceled months ago Santa Monica California
Hello,
I had a subscription with them but advised them last year around December on their website I did not want to renew. Since then, I have been charged twice via Google Pay. Once on February 14 ,2021 for $40.95 and the second charge on May 19, 2021 for $40.95. I ended up deleting all credit cards on my google pay account, which was under my email of [email protected].
Later, I have received emails allegedly from BB saying that they are trying to charge my credit card account. Their email address is [email protected].
This is what the email says ---
Dear EMMA,
Thank you for placing your order for . Unfortunately, we were not able to process your payment. Please visit our Beachbody Support site, and choose our self-service option “Update Credit Card” as soon as possible to update your credit card information.
This communication is in reference to order # . 139050539.
Sincerely,
Beachbody Customer Engagement and Support
Beachbody www.teambeachbody.com/shop/us If this is a separate scam, then BB should know that their servers have been hacked and my personal information has been compromised. I would like a refund of $81.90 back to my Mastercard ending in 2469. Thank you, Emma Ramirez
Action required: Important information regarding your order Yahoo/Inbox
Team Beachbody <[email protected]> To:[email protected]
Sat., Aug. 7 at 4:40 a.m. View Online Shop Beachbody On Demand Blog
Dear EMMA,
Thank you for placing your order for . Unfortunately, we were not able to process your payment.
Please visit our Beachbody Support site, and choose our self-service option “Update Credit Card” as soon as possible to update your credit card information.
This communication is in reference to order # . 139050539.
Sincerely,
Beachbody Customer Engagement and Support
For additional support to help you achieve your health and fitness goals, connect with your personal Coach —they are here to help!
Interested in helping others change their lives? Become a Team Beachbody Coach
Change begins inside with a healthy nutritional foundation. Nourish your life with Shakeology
DO NOT REPLY: This email was sent from a notification-only address that cannot accept incoming email. For assistance please visit our Customer Support page.
Add our address [email protected] to your address book today. TEAMBEACHBODY.COM | HELP/FAQ | TERMS AND CONDITIONS | PRIVACY POLICY
© 2021 Beachbody, LLC. All rights reserved.
Distributed by Beachbody, LLC,
3301 Exposition Blvd., Santa Monica, CA 90404.
Beachbody, LLC is the owner of the Beachbody and Team Beachbody trademarks, and all related designs, trademarks, copyrights, and other intellectual property. All other trademarks are the property of their respective owners.
- Team Beac
I do not know if this is a separate scam. I have received 3 emails but I delete them. If it is a scam then BB should know their servers were hacked.
