Complaint Review: Beachbody.com - Torrance California

What a joke!

ANY reputable company will notify a customer of a declined credit card. This is automatic with any REPUTABLE company.

Collections? Without so much as a phone call, email, or letter? Are you kidding me?

I would doubt that they have the ability to report this to the credit bureau anyway. They most likely are not even subscribers. That is why they handed it off to collections.

However, if they do report you to the credit bureaus for a collection account, or late payment, THEY BETTER HAVE A FULLY EXECUTED INSTALLMENT LOANCONTRACT with your signature on it. If they do not have this, they cannot enforce anything or report to your credit.

I would sue them blind.

My name is Curtis and I work for Beachbody Customer Service. After reading complaints about our company Ive personally set out to try and help solve these problems. I understand how frustrating it can beespecially when its about your finances! Anyone with problems please feel free to email me at [email protected]. Please be patient if I have not responded within 24 hrs as I am the only person checking this email address. This means that you will not have to deal with more than one agent in regards to your account. Beachbody is a wonderful company with GREAT products. I look forward to helping solve any problems you may have.

I had nearly the exact same experience with beach body after ordering the "insanity" program.  I guess i had checked a box that subscribed me to their pills. I kept receiving the pills (which are still in boxes) as I thought they were part of the 60 day program, I received the last bottle of pills at the 90 day mark and assumed that I was done. During that time my credit card exp date changed too.  I never received any sort of notification regarding my credit card expiring although i did receive emails from beachbody trying to get me to signup for other products. Last week i received a collection notice saying they had tried to contact me and were unsuccessful and that if i didn't pay right away, they would report it would go on my credit history (which they cannot do anyway because they are not a creditor and I never had a line of credit with thim).   Anyhow, this is not how to run a business. Credit cards expire all the time and with the number of accounts that people maintain these days the right thing to do is actually try to contact them  via email, phone and mail before pushing them to a collection agency. I ended up paying the 24.95 which was owed but it didn't need to come to that.  For the person who said it's up to the consumer to update their credit card information, you do not have a clue.  I have my own business and we have a subscription based service. I daily deal with this stuff and have never see reason to refer someone to a collection agency. Its bad form on Beachbodys part and I will never use them again and will tell my friends the same. At the end of the day, beachbody never notified me of a failed credit card transaction which was claimed in the credit colletion letter. 

Denise,

I, too, have been researching to get a corporate address.  Thanks for the information you provided.

They do have another address that I received from "Giovanni" after calling 1-800-240-1068:

Beachbody

P. O. Box 7610

Torrence, CA  90504

Now, which one is correct?  I don't know, but I am filing a complaint at both addresses.

I have too many posts here to link just one. Look up most posts here on moving companies or banks (overdraft fees in particular). You'll see quite a few. Now, if you still can't find them, I'll put something up there for you to see.

I have too many posts here to link just one. Look up most posts here on moving companies or banks (overdraft fees in particular). You'll see quite a few. Now, if you still can't find them, I'll put something up there for you to see.

I have too many posts here to link just one. Look up most posts here on moving companies or banks (overdraft fees in particular). You'll see quite a few. Now, if you still can't find them, I'll put something up there for you to see.

I have too many posts here to link just one. Look up most posts here on moving companies or banks (overdraft fees in particular). You'll see quite a few. Now, if you still can't find them, I'll put something up there for you to see.

Dude, you couldn't find one complaint posted by me about Beachbody anywhere but on this string, could you? You couldn't link one, could you? Here's something you haven't even considered - if I REALLY had so many other personae or identities here, you know I would simply use them all to ridicule you and pummel you into submission. That's a common tactic I've seen used here. I don't go to other sites and frankly don't care to. To believe I'm everywhere posting all kinds of positive stuff about Beachbody really borders on paranoia. As I've already pointed out to you, they do a pretty good job marketing products from what I've seen in various infomercials. I haven't bought one (P90X looks interesting) but have considered it. Some of the others I've seen on various infomercials aren't my cup of tea. Instead of investing time here, maybe you should spend time with someone who can help you with the paranoia. The only thing people can take away from your posts is that you're a person with anger management issues and paranoia. And an ex-employee. You post too much detail for anyone else to conclude otherwise. Stop lying to yourself and to the people here. It's OK.

Jim, liar, coach... I'm not any place else on this website huh? You didn't even look, liar. Try beachbody, try 90x and you'll see that I am, indeed, posting on the most recent posts on here. 7-30-2009 are the dates. a day before my post on here. I just made you out to be a liar....AGAIN. hahahaha. Yeah...we believe anything you say at this point. You got busted lying twice, fictitious research based on your opinion and you refuse to simply provide WHY you are here and any other link to a complaint you've posted on here in favor of a consumer. Of course we may not see your name all over the place. I'm sure someone as "honest" as you wouldn't dare to stoop as low as to use another name? Would youuuuuuu? Oh and by the way...idiot...this is not the only complaint website, or did you not know that? So when you say "add up the complaints"...there are alot more than just whats on this website. Why not provide the link to your complaint in favor of the consumer on here if you wasn't trolling to defend beachbody? You've yet to make me out a liar and it would be pretty easy with a link to your other complaint in favor of the consumer on here. I dare you...liar. hahahahahahaha. Let's see you try to weasel your way out of that one. hahahaha. If you refuse to simply provide where your complaint is defending a consumer against ANY company around the same day you posted here ...then theres no sense of me arguing with such a liar and a idiot. It's not much of a fight.

So I can't comment on any of it. Sufice it to say, I suspect the only people who would are people who have worked for Beachbody. The more you bring it up, the more I become convinced you should simply label yourself as an ex-employee and not some hero of the consumer - because you aren't. If you were, I would see you all over ROR. Since I haven't (and I am)..... Do we screw the 1%? If it were even as high as 1% (and I doubt it just based on my own research), I would say probably not. On the other hand, there is nothing here that even indicates the figure is anywhere near 1% and more people are finding satisfaction even after making the complaint. In the meanwhile, there are other solid companies out there that have complaints on ROR; the question ultimately is - does that make them bad companies? No. It doesn't make this company or the products it sells bad either. Is every company perfect? No. But perfection should never be mistaken for Standard Operating Procedure. It's easy for you to label me as anything other than a consumer advocate and I normally don't troll Beachbody complaints - I would look on any other Beachbody complaint on ROR (I dare you) and find me on any other complaint. Go ahead - see if you can find another one. I simply found your response inappropriate to the matter at hand, abusive to another consumer, and finally without merit in general. You're lying to the readers, you're lying to me, and worst of all - you lie to yourself. Now that is pathetic.

Coach Jim, so your so-called research is nothing more than your opinion, like your idiotic remark about employees NOT trolling complaint website, which I proved you out to be a liar on. 1. You still haven't told everyone why your on this website and showed us the link to YOUR complaint on a different thread. Could it be that you ARE pathetic and have no life and that you ARE affiliated somehow with beachbody.com like I said? If your not, then kindly take 2 seconds and show us your link to your complaint dated BEFORE or on the same day of your original comment on this thread. 2. You, Dee and your other coach "hersey" seem awfully determined to voice your support for a shady mulit-million dollar company. Wheres the link showing your support for the consumer on this consumer based website? That should take all of 2 seconds. So far "coach" Jim you are just proving me right about who you are and what your intentions are. If the other coach, Dee, wasn't so belligerent I probably wouldn't have said anything. Like I said...MY posts are productive for the consumer, yours and Dee's and Hersey's are productive for the shady, lying, unethical company. Since this is a CONSUMER warning website...WHY are you all here? I know....I've already stated why your here. Like I said...based on your phoney research...your logic is, "screw the 1%". Ed never said he wasn't going to pay his bill. You never did show me where he said that at? Kindly show us ANYTHING remotely saying he never would pay his bill. Your just making yourself out to be a liar with each post, Coach.

You could even multiply them by 2 if you wish. They wouldn't likely add up to 1% of the customers who purchase product from the company. That means 99+% of the customers ordering product from Beachbody are happy satisfied customers. That's my research - not completely scientific, but it is logical. I'm not interested in the rest of the debate with you, not simply because I can't answer the questions (because I probably can), but because they have nothing to do with the original point. The original point being - that this customer failed to pay for his product and now calls Beachboy a rip off for supplying his information to a collection agency. Thats all this issue is about. BTW - if this isn't bothering you - then why does it take 2 postings for every one of my postings for you to try and respond? If this isn't bothering you - then you would simply cease and desist. But you can't....because it bothers you that there are so many satisfied Beachbody customers, some of whom even started with a complaint on ROR and were ultimately satisfied by the company. Again, all one has to do is observe the postings here and you get the picture that the company does take care of its customers. In the end - that's all that matters. Still an invalid complaint. Still an inappropriate response. Still never an employee.

I know its hard sometimes to face the truth. That it was your inaction to give Beachbody another credit card number that caused the problem. Most people today never take responsiblity for their actions. Its to easy to blame the "Man", or that evil corporation. Lets face up to our mistakes. I know that I have done some bone headed stuff in my past. I once put a sofa on lay-a-way when I was in college. I figured I would not take delivery until I paid it off. Had a paycheck coming up that was going to be bigger then usual so I decided to write a check the day before I got my paycheck to pay off the sofa. Yep, you guessed it. My check bounced before my paycheck hit the bank. I got the sofa delivered that Saturday without ever knowing I had not paid for it. It was three weeks later when I got a letter saying I was going to be sent to a collection agency because of what happened. Of course I went straight to the furniture company and paid them in cash that same day. What I am getting at is the problem was yours in the making. It is yours to fix. Stop blaming the Beachbody corp. for your mistake. MAN UP and fix it. Get in writing from the collection company that they will not report you to the credit agencies. After that you are golden.

Jim, You said "from the research conducted". Ok....show us the link or links to this so-called "research" showing that beachbody has 99% satisfied customers. Was it done by an unbiased company or was it done by beachbody or someone beachbody paid which anyone knows would be a HUGE conflict of interest. I doubt you can produce the links and I highly suspect...no. not going to say it. I'll wait to read your excuse about why you can't find the links to post before giving my logical and honest opinion about your true reasons here. (hee hee) If by some miracle you do have such links to such research that is done by a 100% totally independent and unbiased company who WASN'T paid by beachbody or it's affiliates to conduct said research...what about the other 1% of the unsatisfied customers? Screw them? Or don't their money, time, credit reports and credit scores matter? Are they NOT important? Again...I don't see you posting any support for the unsatisfied customers Jim. I've looked on every complaint against beachbody, p90x, tony horton, beachbody.com, hip hop abs ect...on this website and I do not see you posting anything in favor of the consumer with the complaint. **** My questions are... 1. Why is that? 2. When do you plan to post any support, since you posted support in favor of beachbody, you can't say you don't post supportive comments. 3. Since this is a CONSUMER complaint website designed to help the consumer and NOT the company (let's be honest...that is the truth) Where are your other contributions to this website that are in favor of the consumer. You can post those links as well. I doubt you will answer my questions. I've seen your type before, thats why you can't intimidate me with your bs. BTW...this is helping the consumers reading this because they will be able to spot people like you in the future on complaint websites. You won't win...I don't even know why your trying so hard. (hee hee) You don't see me crying because you said things I don't like. "oh...Jim said some things I didn't like, now I want him banned because he don't agree with me." ahahahahahaha. Grow up!

Jim, I still think you're lying and that's my opinion. Being blunt, logical and honest is different from abusive. What have I said about Beachbody that hasn't been said many times over already? If you're referring to my suspicions about Dee and you, well...that's just tough cookies. I call them like I see them and you and her reek of affiliation or at the very minimum...friends with an affiliate. Why else would you or Dee be here defending this company? You never said Jim. I still stand by my logical opinions that: 1. NO ONE in their right mind who is a regular satisfied customer would troll these websites looking for injustices and unfair complaints against beachbody.com to refute or debate. No "regular" satisfied customer would be on a COMPLAINT website looking to post "damage control" posts in favor of a company that is obviously plagued by the same complaints of stealing, lying, double billing, over charging ect... It's just not logical....unless your life is so pathetic that you have to fill it by doing this.... "Oh, it's Saturday night. I have nothing to do. Maybe I'll see how many complaints Beachbody has against them and try to refute a couple." hahahahah. give us a break Jim! 2. I believe you are, in fact, affiliated somehow with this company, it's multi-level marketing coaches (salesmen), or it's trainers. At the very least you are friends with someone affiliated with the company. Perhaps you are sooo enamored with the company that you're a cult follower. Is that it? You never have said WHY you're on this website. If your here to file a complaint...please direct us to your complaint. You can post the link so we can find it. 3. After all the complains about stealing, lying, over charging, over billing, continuing to take money out of people's accounts, ect...you came to the rescue of an, in my opinion, unethical company who continues it's shady billing practices for one reason...to bilk the customer out of that last nickel. NOW you want to change your statement about companies not allowing their employee's to troll complaint websites. You now say they might do it on their days off. hahahhahaha. You're a joke. anyone can see your affiliated some how with this company. Any other statements you've made that you wish to change so you don't feel bad about lying? Like I pointed out...this is a complaint website to WARN consumers against companies that do exactly the things this company has been doing. That's what I'm doing and it's what I'll continue to do. I will also warn the readers about people like you who post under the guise of "a regular satisfied customer" looking to rescue beachbody.com If I was an ex-employee...wouldn't I know more about the company and how it operates than you? Wouldn't I know just how shady the company really is if I was, in fact, an ex-employee? I'm not. I am however an ex customer who beachbody purposely tried to burn, but didn't succeed. In my opinion...you're a liar and you've yet to explain your REAL purpose here. I doubt you will and Yes...people can do their own research about this company and it's shady business practices and decide who is REALLY trying to help the consumer on a CONSUMER website. Of course you want me banned and shut up...I make too much sense and I'm probably costing you and your company money by posting the truth, logic and honest mind opening opinions. You can't out think me, so you want me banned. hahaha. Even if they delete my threads here...there's others that I've made on this website that are appropriate, given the subject matter. Your time would be best spent trying to get beachbody to change their shady billing practices...don't you think? (that's a direct question by the way.) End of story. hee hee.

David, I have never nor do I wish to work for them at this point, and it's a common tactic on this site for those with little to argue to bring that up. It would seem however that you sound more like a disgruntled employee than you do a consumer because you bring up points only an ex-employee would. That being said, my point is quite clear. 1. No company would allow its employees to come to this website and post things here during business hours. Now if they wish to contribute during their off time, that's their business. However, they don't and if they did - they would declare so. 2. Your initial contribution bad-mouthed the company for something completely unrelated to the complaint and it started with the title by questioning Dee whether it was a rip-off? You said it wasn't. That contradicts your initial statement where you said that you didn't question my point whether the OP shouldn't pay his bill. The OP was dead-wrong and you agree. Therefore, the initial complaint is without merit. 3. I also stand by the point that you are an abusive individual whose rights to this website should be removed. You also ramble on....I had no choice but to stop reading after a while because of the lack of any point. You have freedom of speech - to a point - and then it can be removed from you at any point. Privately run websites don't have to abide by the First Amendment....remember that. Anybody who reads this should examine your complaints for what they are; abusive and pointless. As far as I'm concerned, this company honors its commitments and does the right thing in 99% of the case. Nothing scientific - just the impression I get from the research conducted. Everyone should do their own due diligence, but as far as I'm concerned - it's a good company. End of story.

Jim, Heaven forbid you say something that is incorrect or a lie BUT....If you read many of these complaints on this website and others against this "innocent" company, beachbody.com then you will, in fact, see a consumer affair representative by the name of Pierre responding to many of the complaints on this and various websites. There is also another consumer affairs representative by the name of Debra who also comments about the person contacting her. So when you said..."No firm would allow its employees to troll this website looking for complaints to respond to." This is obviously a lie. Don't believe me? Just look for yourself. Perhaps in your over zealous actions to defend beachbody you forgot to check your facts before opening your mouth. Don't worry, everyone does it from time to time...just not as blantant as you just did though. Any other statements you wish to make and try to make us believe is the truth Jim? Perhaps blantant lying is an "abusive nature" also, you think? Keep pressing play!

Jim, No one is saying for him not to pay his bill. Where did he say it or where did I say it? Where is even a hint of that at? No where. I find it extremely hard to believe that you or Dee are not somehow affiliated with Beachbody or it's associates in some fashion or do YOU troll around websites looking for people being mean to the "poor ol' beachbody company" with it's unethical billing policies? At least that's what any normal intelligent person can gather from reading the many complaints because they all claim the same things about beachbody. Tell me they don't. Please tell us that. So....your just cruising the websites looking for an opprotunity to defend this company? Your NOT affiliated in any way shape or form with the company, it's coaches, it's trainers, friends or whatever in any way? THAT is what your saying? Because no one is going to believe that someone, a regular person, who is a satisfied customer goes to COMPLAINT websites because they have nothing better to do in life than to come to the defense of a multi million dollar company with many, MANY complaints against them about lying, double billing, over billing, and just having a regular field day by making people fight to get money back that should have never been taken out in the first place! Yeah...I believe that you are just a "regular joe" on the hunt for injustices committed against multi billion dollar companies. People need to start turning beachbody in to the FTC for their shady business practices. As for you Mr. Regular Joe....Like I asked Dee...where is your enthusiasm and sense of justice for the other complaints against Beachbody? I don't see you commenting on how beach body needs to ISSUE A REFUND. Nor do I see you posting on the other threads about how Beachbody needs to STOP OVER CHARGING among other things. Why is that Mr. Regular Joe? Hmmmm.....you must think the readers are complete idiots. Yeah....your not affiliated in any way with this company. hahahahahahhahahah, your just a regular satisfied customer just looking to rescue beachbody's multi million dollar empire because they haven't been able to keep ALL the over charges, the unnecessary charges and double billing from ALL the customers so they need that last $39.95 and by god...your going to make sure Ed pays up! hahahahahahah.....give us a break, coach! Your not fooling anyone with minimal intelligence and a 1st grade reading comprehension level. You say "no one here is an employee, trainer, ect..unless they say so." Yeah....from all the complaints against beachbody lying, being a scam, stealing, over billing and over charging among other things do you actually think that we believe that an employee is above lying on a complaint website? Sorry, we are not that stupid, given the unethical business practices of beachbody and it's customer service reps. The readers can decide for themselves which makes more sense. Since I never said anything about Ed NOT paying his bill or anything remotely close to that...not only did you, Mr. Regular Joe, decide to come to the aid of the innocent Beachbody mulit million dollar corporation...you also decided to come to the aid of another "regular Joe" poster. That is truly laughable. I tell you what is "abusive nature" is how beachbody treats the innocent customers on the other complaints I have read. Is Ed innocent? No and I'm not saying he is. Yes, he needs to pay his bill. I'm not even commenting about that. I'm commenting about the company AND it's phony posts made by it's multi-level marketing salesmen a.k.a. "coaches". I do not beleive for one second that this company, it's employees or it's "coaches' are above lying or above pretending to me ordinary customers and post phony postive reviews on here when I've read about all the other things the company does to it's customers. Again...it doesn't make sense and it's illogical to think that regular satisfied customers troll the complaint websites (when they have no complaints) to make sure a multi million dollar company like Beachbody is treated fairly in complaints against it. Anyone will think the same thing. I believe that you are somehow affiliated with beachbody, it's trainers or it's coaches in some fashion. No matter what you say, coach. :) Why not go to the other complaints against beachbody on here and tell the consumer that they should let beachbody KEEP the money they over charged them, double billed them or won't stop taking out. Yeah...why don't you do that Mr. Hero of Justice? With my "consumer comment" I truly and sincerely believe that my comments ARE productive...to the consumer, like the first step says it should be before I posted it. After all....this is a CONSUMER warning website AGAINST companies that are shady and unethical. So I believe that I am expressing my "opinion" in a productive manner that WILL help any consumer reading this website, like it says I can. The readers can make up their own mind and decide if what I'm saying makes sense or not. I'm hardly ever wrong in my assumptions. No one needs to be nice to that company when it continues its billing practices like it has been. Sorry. That is my opinion. Heres another productive comment...if you or Dee are actually regular customers trolling the internet in search of negative reviews and comments against beachbody to refute...then you really need to get out of the house. :) Keep pressing Play! hahahahaha.

Dee is correct. This has nothing to do with your dissatisfaction of trainers, coaches, or anything else except that this OP deadbeat didn't pay his bill due to his own negligence. Nobody who comments here is an employee or an ex-employee unless they say so. No firm would allow its employees to troll this website looking for complaints to respond to. Here is the botton line: the person who committed the bad act was not the commentator. It was the OP. Your bad act should never have been posted due to its abusive nature and I would have hoped the moderators of ROR would have removed your post for its abusiveness toward a commentator who was pointing out the right course of action. To the OP - you had the obligation to alert your vendor when you change credit card information. What you pulled is a common trick by people trying to welch out of their payment due. Since you pulled what can only be interpreted as a bad act by the vendor, they had no other choice but to sell your debt to a collection firm. What you need to do in order to minimize the damage to your credit report is pay the debt NOW to the collection agency. Don't pay Beachbody - that will only delay the process and may not get your debt wiped out quickly. That's the best advice you will get from this site. This is not a rip off. Pay the bill.

Dee MUST be a beach body "coach", which is just a multi-level marketing salesperson for beachbody.com. And by not telling you she is...well, THAT is unethical. Which is the same kind of standards, judging from ALL the complaints I've read about beachbody, that beach body is accustomed to. She'd like for you to believe she is just a random, regular, unbiased satisfied customer who just happens to search the internet all day for unfair complaints against beachbody.com because she is just so enamored with the company and the customer service they provide. Yeah right! Give us a break with these phony "regular" posters. Dee, if your NOT a "coach" or related to one or friends with one then where is your enthusiasm for all the other complaints on here about the same company? Or do you just go after the ones that aren't a clear cut case of stealing, lying, purposeful misinformation on the company's fault? Yes Dee, Ed has it 100% correct. Beachbody.com IS an unethical company...if the other many, many complaints on the internet are any indication. Don't believe me...just research it for yourself Ms. Coach. Oh, I get it. The customers are the ones who are lying. Why not direct your zeal and zest towards beachbody and get them to easily correct their shady business practices of double billing, over billing, billing for things customers never ordered in the first place, not canceling "secret" memberships and subscriptions when they canceled the FIRST TIME, lying, stealing people's money from their account (because it was unauthorized in the first place...so it's stealing.) ect... Huh? Where's your righteousness against them if your not a beachbody coach, employee or any other person affiliated with them? Yes...beachbody should be reported to the FTC by all who have legitimate complaints and maybe Tony Horton, Shaun T and the others will work for a different company that has ethical billing practices and employees. I have nothing against it's trainers...if I knew a way to contact them directly and alert them to what kind of company they are working for then I would. I now return you to "Dee" and her ramblings about what is fair, right and ethical. I'm surprised the "hero"...Consumer Affairs Representative.... didn't swoop in to save the day against it's big bad employer. hahahaha.

Dee MUST be a beach body "coach", which is just a multi-level marketing salesperson for beachbody.com. And by not telling you she is...well, THAT is unethical. Which is the same kind of standards, judging from ALL the complaints I've read about beachbody, that beach body is accustomed to. She'd like for you to believe she is just a random, regular, unbiased satisfied customer who just happens to search the internet all day for unfair complaints against beachbody.com because she is just so enamored with the company and the customer service they provide. Yeah right! Give us a break with these phony "regular" posters. Dee, if your NOT a "coach" or related to one or friends with one then where is your enthusiasm for all the other complaints on here about the same company? Or do you just go after the ones that aren't a clear cut case of stealing, lying, purposeful misinformation on the company's fault? Yes Dee, Ed has it 100% correct. Beachbody.com IS an unethical company...if the other many, many complaints on the internet are any indication. Don't believe me...just research it for yourself Ms. Coach. Oh, I get it. The customers are the ones who are lying. Why not direct your zeal and zest towards beachbody and get them to easily correct their shady business practices of double billing, over billing, billing for things customers never ordered in the first place, not canceling "secret" memberships and subscriptions when they canceled the FIRST TIME, lying, stealing people's money from their account (because it was unauthorized in the first place...so it's stealing.) ect... Huh? Where's your righteousness against them if your not a beachbody coach, employee or any other person affiliated with them? Yes...beachbody should be reported to the FTC by all who have legitimate complaints and maybe Tony Horton, Shaun T and the others will work for a different company that has ethical billing practices and employees. I have nothing against it's trainers...if I knew a way to contact them directly and alert them to what kind of company they are working for then I would. I now return you to "Dee" and her ramblings about what is fair, right and ethical. I'm surprised the "hero"...Consumer Affairs Representative.... didn't swoop in to save the day against it's big bad employer. hahahaha.

Dee MUST be a beach body "coach", which is just a multi-level marketing salesperson for beachbody.com. And by not telling you she is...well, THAT is unethical. Which is the same kind of standards, judging from ALL the complaints I've read about beachbody, that beach body is accustomed to. She'd like for you to believe she is just a random, regular, unbiased satisfied customer who just happens to search the internet all day for unfair complaints against beachbody.com because she is just so enamored with the company and the customer service they provide. Yeah right! Give us a break with these phony "regular" posters. Dee, if your NOT a "coach" or related to one or friends with one then where is your enthusiasm for all the other complaints on here about the same company? Or do you just go after the ones that aren't a clear cut case of stealing, lying, purposeful misinformation on the company's fault? Yes Dee, Ed has it 100% correct. Beachbody.com IS an unethical company...if the other many, many complaints on the internet are any indication. Don't believe me...just research it for yourself Ms. Coach. Oh, I get it. The customers are the ones who are lying. Why not direct your zeal and zest towards beachbody and get them to easily correct their shady business practices of double billing, over billing, billing for things customers never ordered in the first place, not canceling "secret" memberships and subscriptions when they canceled the FIRST TIME, lying, stealing people's money from their account (because it was unauthorized in the first place...so it's stealing.) ect... Huh? Where's your righteousness against them if your not a beachbody coach, employee or any other person affiliated with them? Yes...beachbody should be reported to the FTC by all who have legitimate complaints and maybe Tony Horton, Shaun T and the others will work for a different company that has ethical billing practices and employees. I have nothing against it's trainers...if I knew a way to contact them directly and alert them to what kind of company they are working for then I would. I now return you to "Dee" and her ramblings about what is fair, right and ethical. I'm surprised the "hero"...Consumer Affairs Representative.... didn't swoop in to save the day against it's big bad employer. hahahaha.

Dee MUST be a beach body "coach", which is just a multi-level marketing salesperson for beachbody.com. And by not telling you she is...well, THAT is unethical. Which is the same kind of standards, judging from ALL the complaints I've read about beachbody, that beach body is accustomed to. She'd like for you to believe she is just a random, regular, unbiased satisfied customer who just happens to search the internet all day for unfair complaints against beachbody.com because she is just so enamored with the company and the customer service they provide. Yeah right! Give us a break with these phony "regular" posters. Dee, if your NOT a "coach" or related to one or friends with one then where is your enthusiasm for all the other complaints on here about the same company? Or do you just go after the ones that aren't a clear cut case of stealing, lying, purposeful misinformation on the company's fault? Yes Dee, Ed has it 100% correct. Beachbody.com IS an unethical company...if the other many, many complaints on the internet are any indication. Don't believe me...just research it for yourself Ms. Coach. Oh, I get it. The customers are the ones who are lying. Why not direct your zeal and zest towards beachbody and get them to easily correct their shady business practices of double billing, over billing, billing for things customers never ordered in the first place, not canceling "secret" memberships and subscriptions when they canceled the FIRST TIME, lying, stealing people's money from their account (because it was unauthorized in the first place...so it's stealing.) ect... Huh? Where's your righteousness against them if your not a beachbody coach, employee or any other person affiliated with them? Yes...beachbody should be reported to the FTC by all who have legitimate complaints and maybe Tony Horton, Shaun T and the others will work for a different company that has ethical billing practices and employees. I have nothing against it's trainers...if I knew a way to contact them directly and alert them to what kind of company they are working for then I would. I now return you to "Dee" and her ramblings about what is fair, right and ethical. I'm surprised the "hero"...Consumer Affairs Representative.... didn't swoop in to save the day against it's big bad employer. hahahaha.

Dee MUST be a beach body "coach", which is just a multi-level marketing salesperson for beachbody.com. And by not telling you she is...well, THAT is unethical. Which is the same kind of standards, judging from ALL the complaints I've read about beachbody, that beach body is accustomed to. She'd like for you to believe she is just a random, regular, unbiased satisfied customer who just happens to search the internet all day for unfair complaints against beachbody.com because she is just so enamored with the company and the customer service they provide. Yeah right! Give us a break with these phony "regular" posters. Dee, if your NOT a "coach" or related to one or friends with one then where is your enthusiasm for all the other complaints on here about the same company? Or do you just go after the ones that aren't a clear cut case of stealing, lying, purposeful misinformation on the company's fault? Yes Dee, Ed has it 100% correct. Beachbody.com IS an unethical company...if the other many, many complaints on the internet are any indication. Don't believe me...just research it for yourself Ms. Coach. Oh, I get it. The customers are the ones who are lying. Why not direct your zeal and zest towards beachbody and get them to easily correct their shady business practices of double billing, over billing, billing for things customers never ordered in the first place, not canceling "secret" memberships and subscriptions when they canceled the FIRST TIME, lying, stealing people's money from their account (because it was unauthorized in the first place...so it's stealing.) ect... Huh? Where's your righteousness against them if your not a beachbody coach, employee or any other person affiliated with them? Yes...beachbody should be reported to the FTC by all who have legitimate complaints and maybe Tony Horton, Shaun T and the others will work for a different company that has ethical billing practices and employees. I have nothing against it's trainers...if I knew a way to contact them directly and alert them to what kind of company they are working for then I would. I now return you to "Dee" and her ramblings about what is fair, right and ethical. I'm surprised the "hero"...Consumer Affairs Representative.... didn't swoop in to save the day against it's big bad employer. hahahaha.

You were NOT ripped off. In fact, it is YOU that is ripping off this company by not paying your bill. You cancelled the form of payment you provided to them and it was YOUR responsibility to contact them with the updated payment info. If you are not paying your bill, they have every right to post this on your credit report and you will not have any legal relief to have the posting removed, as you are not paying your bill. Stop whining and PAY YOUR BILL. They are not responsible to call you when YOUR payment was DECLINED and YOU did not contact them to provide a payment. In their eyes, you are stealing from them. They are not unethical YOU are.