- Report: #1449494
Complaint Review: Bedwetting Store - Fulton MD
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Author Confirmed
Why?
Bedwetting Store
11840 W Market Pl, #H Fulton, 20759 MD, United States
Phone:
(301) 776-2015
Web:
bedwettingstore.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bedwetting Store 100% Scam Avoid Fulton MD
This company is a scam. I could not agree more with the other reviewiers. I wanted to order a bed-wetting alarm and saw their ad on the website. I placed an order for one of the products and even paid for express shipping but the order came in 4 days late. The company refused to refund me for extra shipment and hung up on me.
The product was defective and did not work. After trying for 1 week I called them and they refused to take it back since it was used. Their crappy policy says that users cant return an item even if defective.
Finally I agreed to exchange the defective alarm and shipped it back to them. They did not ship back a replacement till I called them and asked whats going on. They demanded I pay $7.99 for having the replacement sent to me. I was furious and argued but they said if I didnt pay, they would keep the money. Finally I agreed and they charged me the money. I received the same alarm that I sent them, yes the same defective one after all this madness.... I finally called my credit card company and disputed the charge. The business stopped answering my phone and have refused to assist me further.
Shameless company and horrible business practice. Rip off!
