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  • Report:  #1401528

Complaint Review: Bella Serata - Internet

Reported By:
Pissed Consumer - San Jose, California, USA
Submitted:
Updated:

Bella Serata
Internet, USA
Phone:
877-371-4568
Web:
www.bellaseratacream.us/contact-us/
Categories:
Tell us has your experience with this business or person been good? What's this?

On 8/2/2017, a skin care promotion on my LinkedIn newsfeed caught my attention.It was a video showing how young someone looks like after applying Bella Searta, followed by a free trial order link.

I want to give it a try! In the end, I only need pay $4.69 shipping fee. On 9/20/2017,I surprisingly received another package from them. I did not sign up for monthly subscription and I did not intend to after trying them a few days! (They are not as advertised at all).

I went to check my credit card, and guess what? They charged me $368 (in six different charges) since August! I called them next morning. The customer service said it was my fault not reading the terms and refused to issue me the refund, and also hung up on me. I swore I did not see any terms saying that I have to return within 40 days otherwise I will get charged for the *FREE* trial. Furthermore, I did not subscribe it monthly!

Can something be done to stop them fooling consumers like this?I'm so pissed right now~~~~~



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