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  • Report:  #1354860

Complaint Review: Bella Serata - Internet

Reported By:
Katrina - Long Beach, Mississippi, United States of America
Submitted:
Updated:

Bella Serata
Internet, USA
Web:
Bellaserata.info
Tell us has your experience with this business or person been good? What's this?

 Ordered 30 day free trial with ability to cancel 14 days after received. Product ordered on 1/22/17 Used product for 3 days and broke out in rash Email sent on 1/27/17 to cancel all future orders but received no reply Email sent on 1/28/17 to cancel all future orders Email received from Bella Serata that I must call customer service to cancel. 1/28/17 attempted to call Bella Serataa 877-371-4568, held for 15 minutes + and received no response. 2/7/17 My credit Card billed for $89.95 for product that I assumed is for a future sale of the same product that I cancelled on 1/27/17 2/8/17 called my credit card company to deny charge. Credit card rep stayed on line and contacted Bella Serata. Bella Serata advised me that in order to receive credit On my credit card I must first return the trial I received and I will have to pay shipping charges. I have not received any additional product other than the "free" trial. I do not believe I should have to pay to return a trial sample of the product before I receive credit on my credit card bill.



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