jeffrey bozart
Norwalk,#2Author of original report
Wed, November 11, 2009
well i went into bellflower auto mart on july 17,2008 looking into
purchasing a used reliable vehicle. when i got there i began looking
there two lots and didn't really see anything i wanted, so the one
sales guy that they do have he began to show me this Infiniti G35 2003,
i didn't really like it to much but he insisted that i should test
drive it etc. me being only 19 at the time didn't realize they were
trying to pawn this car off on me because it was no good.
so
after i test drove the car it drove pretty good, there was a few minor
things wrong but i was assured they would be taking care of, so i
decided to buy the vehicle so i returned the next day july 18,2008 the
car was washed and cleaned all ready to go so i gave my down payment of
3000 signed my contract and was on my way in what i thought was going
to be a car i have for the next 3 or 4 years.
after leaving the
dealership i drove to my house and did not leave again that day. the
next morning i woke up, and was getting ready to leave so i hopped in
my car started it up and there was a light blinking on the dash, so i
went straight back to the dealership to find out what it was, the
salesman & general manager YOLONDA HILO assured me it was a
seatbelt sensor, that sounded stupid so i left there and went to
CERRITOS INFINITI where i paid 150 for a test to be done where i found
out that this car had been previously TOTALED OUT, STILL HAD FRAME
DAMAGE, AND DIDNT HAVE AIRBAGS IN IT. at this point im pissed of
because i had been assured that the car had a clean title.
so
finding out this information i drive back to the dealership and
demanding that i have every penny of my money back, thats when i was
told to GET THE f**k OFF THERE PROPERTY OR I WOULD BE ARRESTED, and the
drama began! me being so young i had no clue what i could do to get my
money back i didn't know if i had any rights i was just clueless, so i
thought i was stuck so 2 weeks went by and im driving on the freeway
and something fly's from under my car scratching the side of my car up.
come to find out it was the windshield wiper fluid holder, so once
again i drove back to the dealership highly pissed and i went in calm
as ever talking to YOLONDA HILO and i said "something fell from under
hood causing scratches to my car" she said "give me a min my mechanic
will check it out" after waiting there for one hour and still not
having my car checked out, i went back into the little cramp office and
asked is anyone gonna check my car out she replied "im doing you a
favor buy having my guy check it out be patient" i said ive been here
for an hour how patient do you want me to be?
so eventually the
"fixed" the problem and i was sent omw so i left and hopped back on the
91 w on my way back to gardena ca, as i was passing the avalon exit it
happened all over again, my blood was boiling i reached my peak with
this dealership so i turned around went back to the dealership pulled
in told YOLONDA HILO what happened again and she said "theres nothing
we can do to help you, you have a warranty call them up and to leave
the property before she called the police" i was pissed by now and
began demanding my money back now now now there was a huge argument
that took place and her and her employee's were all in my face using
file language and what not talking to me as if i wasn't the customer.
so after all this was over i left and called up the finance company to
see if they could help but they didn t wanna get in the middle things
which i totally understand.
so a week goes by and the radiator
fan needs to be replaced as well as a tune up and ive only had the car
for 3 weeks now. i had to get a rental car because i had work school,
and other places to be. so im spending all this money and they wouldn't
help me at all. this dealership is horrible i wouldn't recommended this
place to anyone they take advantage of people. but anyway so a month
goes by after that and im driving on the 405 S getting off on Lakewood
Blvd exit when the tire struts on my car break and my tire falls off my
car, thank god i was only going about 15 mph which made the damage a
lot less minor. so now that i almost lost my life i had to do
something, i didn't know what but something had to be done. so got the
tow truck and took my car to the shop to get fixed almost 700 in
repairs.
after that i got my car back continued going to work
and school and began researching things i could do to get help about
this car, so about 15 days go buy and im driving getting on the 405 N
heading home at the red light waiting to turn to get on the freeway, it
turns green i proceed through the light when my passenger front tire
falls completely off my car and rolls away, so now this is my second
time i could have died, because the car was sold to me a LEMON. this
time the damage was a lot i had to replace all the wheel struts buy all
new wheels and tires buy a fender and pay to get it painted i was
pissed once again.
so i began calling the dealership everyday
asking for the owner demanding the owners number YOLONDA HILO would
tell me everyday i cant give you that information, the owner doesn't
have anything to do with this and will not help me, so i called the
finance company and told them i wasn't paying for this car anymore i
had spent more money in repairs then what the car was worth, and by now
it was almost march and the car need a engine transmission i only had
the car for a little over 6 months and that repair was 5,000 which i
was not paying by mid march the whole car was dead didn't turn on or
nothing, so i go to the dealership and let them no i sat down and tried
to talk with YOLONDA HILO she said i was a spoiled boy who needed to be
thought some responsibilities and stop being a mamma's boy this is why
she wouldn't help me.
let me say this im 19 years old YOLONDA
HILO, i go to school, i work, in my household its me my grandmother who
has her legs amputated and my aunt who has down syndrome thats it.
which means i go to school and work and i take care of my family im not
spoiled in any kind of way. my grandmother and aunts conditions
requires them to go to the doctors appointment ect all the time thats
why im fighting so hard for my money back without my car ive missed out
on 2 semesters of school lost my job can barely keep food in the house
cant get my family members to the doctors like they should be. but you
don't care because its not your problem like you said right? but your
such a family business right? but im going to make sure if its the last
i do your business is exposed for the lying cheats they are.
anyways
so now its mid march and i began filing reports with the BBB,
California department of motor vehicles, lemons law, etc basically they
all sent me letters back saying i have a strong small claims case and i
should take Bellflower Auto Mart to court, now i didn't know anything
about going to court or how it works but i was willing to take the
chance so in july of 09 i filled a lawsuit in Bellflower at Bellflower
Superior Court. we went to court 08/20/09 i won my judgment in court i
took a chance and won i was proud of myself, but of course they
couldn't except that and appealed it so we went back to court 10/15/09
and i won again for the second time i was even more happy now. but now
there filing a third appeal and we go to court 12/17/09 wish me luck.
and
i wanna say this dealership is a total fraud they lie to you just to
get you to purchase a vehicle from them, the lie and scam you they buy
wrecked cars from junk yards and auctions fix them on there lot then
sale them to people as if they were fresh, they prey on people with bad
credit or people who have a hard time getting a car, they charge you
for all kinds of things you don't need in your contracts just to make
money they even make you pay those high down payments that the finance
company isn't even asking for.
in the next 2 weeks i will be
going on fox 11 news cw 5 news and power106 to do a interview with the
host and producers to expose this dealer for the crook's they are if
you've been wronged by this dealership please call me at three 3 one 1
zero 0 eight 8 one 1 seven 7 three 3 one 1 zero 0 nine 9 so that you
can possibly become apart of my case and finally put this dealership
out of business
thank you and remember WISH ME LUCK! ! ! because its a definitely gonna be a fight to the death!