- Report: #422734
Complaint Review: Bendaroos - Milford Connecticut
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Author Confirmed
Why?
Bendaroos
500 Bic Dr., Bldg 4, Milford, 06461 Connecticut, U.S.A.
Phone:
800-436-7002
Web:
N/A
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Business Rating:
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Bendaroos 19.99 is a scam -- $63.21 charged to my account! Milford Connecticut
My daughter saved her money since Christmas so I could order her the Bendaroos she sees advertised on TV every day. When she had saved $19.99, I called the 800 number to place an order. I did not speak to a person but to a computer. Ordering seemed simple enough at first -- I gave my credit card information and waited for a confirmation.
Instead I was lead through 35 minutes of sales pitches for all kinds of other products and for "upgrades" to my order. I never received a confirmation number or the amount I would be charged. I could not go "back" through the phone to cancel my order. I knew it was a scam before I even hung up the phone, but they already had my credit card information and there was no option to cancel and no ability to speak to a human being.
So, today I checked my credit card -- I was charged $63.21! Now, I did receive two small boxes of Bendaroos, but there was no packing slip, no confirmation information, and no way to return the items enclosed. I have filed a dispute with my credit card company and will be in touch with the Better Business Bureau tomorrow. This is such a scam, and they're using children!
Kathy
North Andover, Massachusetts
U.S.A.
Instead I was lead through 35 minutes of sales pitches for all kinds of other products and for "upgrades" to my order. I never received a confirmation number or the amount I would be charged. I could not go "back" through the phone to cancel my order. I knew it was a scam before I even hung up the phone, but they already had my credit card information and there was no option to cancel and no ability to speak to a human being.
So, today I checked my credit card -- I was charged $63.21! Now, I did receive two small boxes of Bendaroos, but there was no packing slip, no confirmation information, and no way to return the items enclosed. I have filed a dispute with my credit card company and will be in touch with the Better Business Bureau tomorrow. This is such a scam, and they're using children!
Kathy
North Andover, Massachusetts
U.S.A.
