- Report: #1219846
Complaint Review: Beneficial Bank - Ardmore Pennsylvania
Reported By:
Spencer gorman -
merion station, Pennsylvania, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Beneficial Bank
20 Woodside Rd. Ardmore, 19033 Pennsylvania, USA
Phone:
484-420-2800
Web:
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Beneficial Bank Beneficial Bank Stealing funds from International Wire transfer Ardmore Pennsylvania
I made a substantial wire transfer to the Channel Islands from my branch in Ardmore...I was quoted the exact rate or 1.49 USD to British Pounds Sterling I was charged the rate of $45 for the transfer. the funds I withdrew never completely made it to the Channel Islands the exchange rate even became more favorable the following day. Beneficial skimmed off nearly $200 additional from my account and sent much less than I took out of the account for the wire. They literally abused me as a customer pocketing these additional funds without my knowledge. They then lied saying the other bank charged these additional funds. I received a copy of the wire sent to the other bank. Beneficial took the money off the top, no explanation. I intend to start a class action against my bank for skimming International Funds and unlike their promise to use the current Rate making up their own rate and taking funds unbeknownst to their Customers. It took over 1hour and 45 minutes to process the transfer. I believe during this time the money was skimmed and without telling me they changed an additional amount pocketing these additional funds. Anyone else who has sent an International wire transfer should check the Rate and using the highest exchange for that day make sure Beneficial did not steal from you as well. They do not use the Rate they promise and when questioned act like they know nothing. I assume this is a regular theft by them pretending to give you an exact Rate then pocketing extra money maybe this is how their President has those expensive dinners, by stealing from longtime customers. I am taking Legal action and you should as well. I have contacted a class action law firm in NYC that specializes in these type thefts and we are in conference about a game plan to get all your stolen money back!! Chime in they are caught now with their pants down and have lied to me about the other bank taking the money. There is no excuse for Fraud. There is no excuse for dishonest banking. These crooks must be stopped!!
1 Updates & Rebuttals
Update I agreed to add this to the original report.
#2Author of original report
Thu, April 02, 2015
thanks to Ripoff Report.... Beneficial Bank has admitted that an error was made causing funds to be removed from the wire transfer. The wire was sent incorrectly and the conversion due to the error was wrong causing £113 .5 not to make it to the proper account. Beneficial has agreed to send an additional wire transfer to the other bank to repair their error. I agreed to add this addendum to the original report. Also the original Bank Branch involved is actually no. 18 which is Narberth and not Ardmore as originally stated the two towns are next to one another. Once again I have to thank the Ripoff Report as this helped to expedite a solution for an incredibly awful mistake.
