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  • Report:  #92741

Complaint Review: Berkeley Premium Nutraceuticals - Cincinnati Ohio

Reported By:
- barberton, Ohio,
Submitted:
Updated:

Berkeley Premium Nutraceuticals
Www.avlimil.com Cincinnati, 45242 Ohio, U.S.A.
Phone:
866-8341715
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I placed my initial order in early April for free 30 day supply. The next day I cancelled on line when I read that they automatically bill your credit card and send you a supply each month. May 18th they billed my card $70 and send me more pills anyway.

After calling and speaking to a rep (and getting nowhere), I said I wanted to talk to a supervisor. I was told that I had not cancelled (Yes, I did!) and if I did I would have been given a cancellation # confirming this. He refused to credit my acct.

I got back on line to see if I had been cancelled and resubmitted all the info like I had done before. A screen came up, as before, saying I was cancelled now and would recieve no more shipments. But nowhere was there a cancellation number to confirm this.

I called back the company to tell them that I had cancelled again and still no number...was told I could not talk to a supervisor because I already had! When I asked the rep about the cancellation number he acted like he didn't have a clue what I was talking about! Why?? Because there is no number!! It is all scammed to get your $$ for another month!

I called the credit card company and disputed it and as of now, unless the company disputes it, they have taken the charge off my card.

I have never dealt with such scum in my life as the people I talked to from this company over the phone!

Patty

barberton, Ohio
U.S.A.


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