Berkeley Employee
Cincinnati,#2UPDATE Employee
Thu, August 26, 2004
I am an employee of Berkeley Premium and in response to Diane's complaint I can say that the 12 month money back guarantee was established in September of 2003. If she has been using the Avlimil continuiously since September of last year and is not fully satisfied she can contact our customer care department at 1-866-834-1715. They will offer a full refund less shipping and handling. Once that refund is approved with our credit department it would show up in her account within 7 business days. I do advise Diane and others to call this number and speak to a representative or a supervisor. We do appologize for any inconvenience. Thank you, Berkeley Employee
Berkeley Employee
Cincinnati,#3UPDATE Employee
Thu, August 26, 2004
I am an employee of Berkeley Premium and in response to Diane's complaint I can say that the 12 month money back guarantee was established in September of 2003. If she has been using the Avlimil continuiously since September of last year and is not fully satisfied she can contact our customer care department at 1-866-834-1715. They will offer a full refund less shipping and handling. Once that refund is approved with our credit department it would show up in her account within 7 business days. I do advise Diane and others to call this number and speak to a representative or a supervisor. We do appologize for any inconvenience. Thank you, Berkeley Employee
Berkeley Employee
Cincinnati,#4UPDATE Employee
Thu, August 26, 2004
I am an employee of Berkeley Premium and in response to Diane's complaint I can say that the 12 month money back guarantee was established in September of 2003. If she has been using the Avlimil continuiously since September of last year and is not fully satisfied she can contact our customer care department at 1-866-834-1715. They will offer a full refund less shipping and handling. Once that refund is approved with our credit department it would show up in her account within 7 business days. I do advise Diane and others to call this number and speak to a representative or a supervisor. We do appologize for any inconvenience. Thank you, Berkeley Employee
Berkeley Employee
Cincinnati,#5UPDATE Employee
Thu, August 26, 2004
I am an employee of Berkeley Premium and in response to Diane's complaint I can say that the 12 month money back guarantee was established in September of 2003. If she has been using the Avlimil continuiously since September of last year and is not fully satisfied she can contact our customer care department at 1-866-834-1715. They will offer a full refund less shipping and handling. Once that refund is approved with our credit department it would show up in her account within 7 business days. I do advise Diane and others to call this number and speak to a representative or a supervisor. We do appologize for any inconvenience. Thank you, Berkeley Employee