#20
Wed, December 05, 2001
The meeting with Haldane on Monday was pretty uneventful. I told them I searched "Bernard Haldane" on the web and the only good comments I found about them linked to one of their many web sites. I also informed them that I found many bad comments, on news groups, discussion boards, and web sites and showed them some examples I printed out. To be fair, I also told them I realise that if someone has a bad experience they are quick to complain, and if their experience is good they rarely say anything. I then asked if he would comment on the examples I brought. He didn't even bother to look at what I brought. He simply stated that he made a mistake and I wasn't Haldane material after all. I told him I pulled money out of my 401K on his advice because he told me I was "Haldane material". I was then informed the meeting was over. I worked customer service for 10 years, if one of my customers came to me and showed me bad information about me or the company I worked for I would have reassured them, investigated the complaints and taken action in my power to correct the issues raised. I would have NEVER told them they don't "deserve" to be my customer. Before my final meeting with Haldane I thought that the information I found out about them was as bad as it could get, I was wrong. I left that meeting feeling worse about Haldane than when I arrived, at least they could have tried to defend themselves....put in that last effort to try to get me to sign...instead I was brushed aside. I normally believe about 1/3 of what I read on the 'net, about Haldane I guess I will have to believe it all. Not only does it all appear to be true, Haldane doesn't care, and thats worse.
#30
Thu, November 29, 2001