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  • Report:  #829495

Complaint Review: Best Auto Sales - Arlington Virginia

Reported By:
Latondra - Woodbridge, Virginia, United States of America
Submitted:
Updated:

Best Auto Sales
3217 N 10th st Arlington, 22201 Virginia, United States of America
Phone:
703-528-0606
Web:
www.bestautosalesva.com
Categories:
Tell us has your experience with this business or person been good? What's this?
THE DELAERSHIP CHECK BOUNCED WHEN PAYING OFF MY TRADE AFTER CONTACTING THEM SEVERAL TIMES TO PAY IT OFF!

Whoever said they would recommend this company must WORK for them because EVERYTHING the other customers have stated on other forums has been the absolute truth!!! Farid, the owner, is absolutely a crook and the bad part about is he does it with a smile and facade of being this good person!!! I bought a bmw there that I have had less than a month and thankfully have had the vehicle checked out and it is not in as bad shape like some of the others but he has not kept ONE promise and I have had to replace tires and the headlight and have had to take it to the shop three times for low oil.

The bootleg Navigation disk they tried to use didnt work and promised to order me a new one...NEVER HAPPENED!!! I didnt get the Navigation disk as promised nor has my trade in been paid off after a month and the finance person Naima, told me that the payment was fedexed off last week well I find out later that oh no...her assistant sent it regular mail when I called back for the tracking number...WHAT?!!! SCAM!!! She proceeds to Fedex out a check that day and gave me a tracking number well one week later the check BOUNCED and the vehicle has been charged back to my account!!!

But I will not stand for it!!! I will not continue to pay for a vehicle when they have my money for the vehicle I purchased from my bank and the sad part is I have excellent credit and was already approved for financing thru my bank and could have gone anywhere!!! And to add insult to injury there was another customer there GOING OFF and telling me not to buy this car from them and THEY convinced me that the man was off his medication and angry that THEY wouldnt take his girlfriends trade and finance her a car!! I feel like a complete fool for using this company when all my senses told me to run!!!

Please save yourself unneccesary aggravation and do your research and go elsewhere!!! If my vehicle is not paid off this week I will be seeking legal counsel and more than willing to be contacted for a class action suit against these people!!!




1 Updates & Rebuttals

Luna

United States of America
Worst Car dealer

#2Consumer Comment

Wed, March 28, 2012

To the person above this. I am sorry this has happened to you too. I might have been the supposedly upset girlfriend of that upset boyfriend, not because I couldn't get a finance deal but because these people are extremely unprofessional and sell lemons. They do sweet talk you and tell you no worries, claim to give you 30 days of warranty and fix the car or switch the car if are not satisfied but its all lies. They secure financing illegally (lying), and always give you the run-a-round for everything. I am going through my worst nightmare right now dealing with them and the car I just purchased. I'm at my wits end and I think a class-action lawsuit would be the answer. I should not be losing sleep, hair falling off because of stress and anxiety because of the condition of a car I just purchased that was suppose to be in EXCELLENT CONDITION. I have no energy left to argue with these people. They've kept my car for two months and every time I get it back, I realize it is not fixed, engine lights are back but they swear they fixed it. They drove my car around because I now have 900 more miles on it then when I purchased it. I'm paying for a car I have only had in my possession for maybe a week since Jan. I just got it back, and guess what...not fixed. I should not be losing sleep about a new used car. This is insane! They messed up my credit too, they surely got paid but did not pay off my trade until I got on them, calling every single day, through-out the day, after it was reported on my credit for being late.

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