- Report: #33207
Complaint Review: Best Buy Golf Supply - Citrus Heights California
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Author Not Confirmed
Why?
Best Buy Golf Supply
7029 Brookcrest Way Citrus Heights, 95621 California, U.S.A.
Phone:
877-209-6381
Web:
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Best Buy Golf Supply ripoff dishonest frauulent billing deceptive company Citrus Heights California
I ordered golf clubs in September - after numerous calls and trying to cancel the order, they contacted me and we agreed to let the order go through. I received the clubs and they received payment. Two weeks ago I received a second set of UNORDERED clubs as well as them hitting me again for the second set. I have tried to contact them by phone (they never answer, via postal mail (unanswered) and via email. I do not want to pay for return shipping so I have requested a return label and I want my account credited for the full amount. It is impossible to speak with a human at this company - I have asked them to call me but no response. I will gladly return the clubs when I get a return shipment sticker and a written promise that they will credit my account. I have requested unautherized access to funds from my bank because I paid with a debit card - I will continue to file the paperwork but would like to handle it correct.
Linda
Warren, Michigan
Linda
Warren, Michigan
2 Updates & Rebuttals
Linda
Warren,Michigan,
No Money YET!
#2REBUTTAL Individual responds
Wed, November 13, 2002
I U.P>S.'d the clubs back - according to tracking they have received the clubs - I tried calling but am unable to get through. Of course, I have not been credited yet - I told them I would respond if I received my money back and tell everyone everything has been taken care of. I hope I will be able to do so soon!
Ken
Orangevale,California,
Response
#3REBUTTAL Owner of company
Mon, October 28, 2002
We spoke with Linda today, we had a duplicate order for this customer. We are fully crediting the customer as soon as we receive back the products.
