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Report: #1452889

Complaint Review: Best Buy - Internet

0 Updates & Rebuttals

Reported By:

Chris - Montgomery, United States

Submitted:

Updated:

Author Not Confirmed

Why?

Best Buy

Internet, United States

Web:

Www.bestbuy.com

Categories:

Computer Fraud, Internet Fraud, RIP-OFF, Cellular, failure to process refund

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Best Buy Fraud Internet

I ordered a used IPhone 7 from Best Buy.com which was advertised as under warranty and was unlocked for all providers. Upon delivery, I took it to my provider who verified that the phone was actually locked for all providers except T-Mobile and the warranty had long expired. Best Buy customer care has refused to refund nor credit me for an exchange despite acknowledging the error and issue. Best Buy is engaging in deceptive trade practices and consumer fraud.

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