- Report: #797182
Complaint Review: best buy - philadelphia Pennsylvania
Reported By:
eugenia -
PHILADELPHIA, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
best buy
9940 roosevelt blvd philadelphia, 19115 Pennsylvania, United States of America
Phone:
215-676-7206
Web:
Categories:
Business Rating:
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best buy defective products philadelphia, Pennsylvania
I have purchase products from Best Buy. First time a Netbook in December 2010, after 6 months would not work at all had a black screen and buttons faulty. I had a warranty fixed the netbook but had to send it out to the company. I previously bought an Ereader Sony July 2010. Buttons were not changing pages,etc and buttons were fading were the paint was coming off.
My husband and I took again another product back to best Buy on 11/11/2011 unable to fix problem said I can exchange for a new one. We decided to get a amazon Kindle. Never was told my first ereader had depreciated in value where I purchase the first one for $150.00 now they say only worth $100.00 never was told I had to purchase a new warranty for additional two years for 49.99 where i purchase the first warranty for two years which ends in July 2012. Why am I continuously returning with defaulted items and returning them forcing to puchase additional warranties.
My husband and I took again another product back to best Buy on 11/11/2011 unable to fix problem said I can exchange for a new one. We decided to get a amazon Kindle. Never was told my first ereader had depreciated in value where I purchase the first one for $150.00 now they say only worth $100.00 never was told I had to purchase a new warranty for additional two years for 49.99 where i purchase the first warranty for two years which ends in July 2012. Why am I continuously returning with defaulted items and returning them forcing to puchase additional warranties.
1 Updates & Rebuttals
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Malibu,California,
USA
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#2Consumer Comment
Tue, November 29, 2011
You might want to start researching electronics before you buy them. When it comes to electronics, cheaper in price typically means cheaper quality.
