- Report: #30723
Complaint Review: Best Buy - Yorba Linda California
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Author Not Confirmed
Why?
Best Buy
Store #126 Yorba Linda, California Yorba Linda, 92885 California, U.S.A.
Phone:
714-685-3235
Web:
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Best Buy the business that doesn't give a d**n Yorba Linda California *UPDATE ..corpate office did the right thing
My 13 year old son and I bought a PS2 game "Armored Core 3". When we got home we opened the game (removed the clear sealed plastic and the package seal sticker). There was nothing inside. No disk, No instruction book, nothing at all. We returned to the store within 30 minutes of our purchase and asked to exchange it for one that had something in it. First,we were dealing with a clerk who could not settle the matter. He had to get someone in floor management, who for lack of better words, said he could not determine what was wrong, said they where not going to help us and gave me an 800 number (800-369-5050) to call his corporate office on Monday. Well i'm pissed now...He pretty much said between the lines I was lying and that was it... So i figured I'll just call my credit card company and dispute the charges ...Right...Chase MasterCard...no help there. They told me if it was authorized it was paid...Well paid that card off and closed that account just before I wrote this. That I guess, is my next letter here. With all that said, it's Saturday. I'm going to relax the rest of my weekend so I can be ready to dump on "Worst Buy" Corporate office Monday AM.
Scott
Anaheim Hills, California
Scott
Anaheim Hills, California
5 Updates & Rebuttals
Best Buy Came through
#20
Wed, October 16, 2002
Best Buy Made it good by sending me a gift Certifcate. The corpate office did the right thing.
Thank you
Best Buy Came through
#30
Wed, October 16, 2002
Best Buy Made it good by sending me a gift Certifcate. The corpate office did the right thing.
Thank you
Best Buy Came through
#40
Wed, October 16, 2002
Best Buy Made it good by sending me a gift Certifcate. The corpate office did the right thing.
Thank you
Best Buy Came through
#50
Wed, October 16, 2002
Best Buy Made it good by sending me a gift Certifcate. The corpate office did the right thing.
Thank you
brandon
stone mountain,Georgia,
former customer ...dont shop at best buy
#6Consumer Suggestion
Wed, September 25, 2002
i have asuggestion, dont shop at best buy, they hve the worst customer service, i have ever experienced,ive never been so pissed off at the lack of commomn sense and flat off bad business, as ive experienced with best buy. almost to the point of hitting the gm of the store (stone mountain, ga) yes the brains of the operations. total incompetence
