Lisa
Logan,#2Author of original report
Fri, March 16, 2007
Dear John - This item was delivered to my work while I was out of town. It wasn't until my husband put on the handlebars and tires and connected the battery that we realized it didn't work. Sending it back was also not an option because the box that it came in was pretty well destroyed and the metal frame badly bent. And for the record, I HAVE paid for the item. I've also had to pay out of my own pocket (currently) to have it repaired. I still can't figure out why everyone is so concerned about the company that took advantage of us. Am I wrong, or isn't this a website for consumers to voice their concerns about being wronged? Lisa (the actual person being wronged)
John
Califon,#3Consumer Comment
Thu, March 15, 2007
"As a consumer, I have every right to refuse payment on a damaged item." No, you have every right to NOT ACCEPT a damaged item and then, not pay for it. As long as you did accept it, it's in your possession, and the bill is owed on it, you have to pay. Technically, you have stolen the piece of equipment since you still have possession of it and not paid for it.
Lisa
Logan,#4Author of original report
Thu, March 15, 2007
Dear anonymous: I don't know who you are or why you think that this Ripoff Report pertains to you in any way at all, but... A. What I did is NOT illegal. As a consumer, I have every right to refuse payment on a damaged item. Check with your lending institution for rules and legal questions regarding this right. B. Just because I paid less, that does not entitle me to treatment as though I were less of a person. That makes as much sense as saying that the food you buy on sale at the grocery store should taste worse than the food purchased at full price. I recommend that all people wronged by a company like I was make their voices heard. At this point in time, after having filed my own BBB claim against Best Price ATVs, we are still working on an amicable resolution. Stay tuned...
Lisa
Logan,#5Author of original report
Thu, March 15, 2007
Dear anonymous: I don't know who you are or why you think that this Ripoff Report pertains to you in any way at all, but... A. What I did is NOT illegal. As a consumer, I have every right to refuse payment on a damaged item. Check with your lending institution for rules and legal questions regarding this right. B. Just because I paid less, that does not entitle me to treatment as though I were less of a person. That makes as much sense as saying that the food you buy on sale at the grocery store should taste worse than the food purchased at full price. I recommend that all people wronged by a company like I was make their voices heard. At this point in time, after having filed my own BBB claim against Best Price ATVs, we are still working on an amicable resolution. Stay tuned...
Lisa
Logan,#6Author of original report
Thu, March 15, 2007
Dear anonymous: I don't know who you are or why you think that this Ripoff Report pertains to you in any way at all, but... A. What I did is NOT illegal. As a consumer, I have every right to refuse payment on a damaged item. Check with your lending institution for rules and legal questions regarding this right. B. Just because I paid less, that does not entitle me to treatment as though I were less of a person. That makes as much sense as saying that the food you buy on sale at the grocery store should taste worse than the food purchased at full price. I recommend that all people wronged by a company like I was make their voices heard. At this point in time, after having filed my own BBB claim against Best Price ATVs, we are still working on an amicable resolution. Stay tuned...
Lisa
Logan,#7Author of original report
Thu, March 15, 2007
Dear anonymous: I don't know who you are or why you think that this Ripoff Report pertains to you in any way at all, but... A. What I did is NOT illegal. As a consumer, I have every right to refuse payment on a damaged item. Check with your lending institution for rules and legal questions regarding this right. B. Just because I paid less, that does not entitle me to treatment as though I were less of a person. That makes as much sense as saying that the food you buy on sale at the grocery store should taste worse than the food purchased at full price. I recommend that all people wronged by a company like I was make their voices heard. At this point in time, after having filed my own BBB claim against Best Price ATVs, we are still working on an amicable resolution. Stay tuned...
Legion
New Lenox,#8Consumer Comment
Thu, March 15, 2007
First of all, what you did is illegal! You cannot legally do a chargeback unless the company that shipped your unit acually has the unit back in their hands! This is a crime! I suggest you answer the phone when they contact you so that you dont have any big problems! Remember if a company is selling something so cheap, they have no money to pick up the phone, give customer support, or send parts out. Try one next time that is a little more expensive that can actually take care of you! What did you expect?