AHotelGm
Roseburg,#2Consumer Comment
Mon, May 24, 2010
I am not sure this is very well known among all consumers. But every Best Western is independently owned and operated. This being said..not all of them are going to operate in the manner this one is being ran. I can tell you from experience as a Best Western GM that you should feel very safe to stay in a Best Western and it is always a good idea to file a complaint with Best Western Intl. if you come across a hotel as bad as this one. THey want to hear about it and WILL do something about it. The number to call is 1-800-WESTERN. Just let them know your observations and concerns. Good luck and I hope you will try out a Best Western again!!